What are the responsibilities and job description for the Sales Manager position at Ridezilla?
Description
The Sales Manager at Ridezilla Carson City is responsible for overseeing and leading the sales team to drive revenue and meet company sales targets. This individual will develop and implement sales strategies, train and motivate sales consultants, and ensure an exceptional customer experience. The Sales Manager will play a key role in managing inventory, analyzing market trends, and working closely with other departments to enhance overall dealership performance.
Duties and Responsibilities
Sales Leadership
- Develop and implement effective sales strategies to achieve business objectives.
- Lead, train, and mentor the sales team to maximize performance and sales efficiency.
- Set and monitor individual and team sales goals.
- Conduct regular sales meetings to discuss performance, strategies, and areas for improvement.
- Maintain a high level of product knowledge to support and guide the sales team.
Customer Service
- Foster a customer-centric culture by ensuring top-tier service.
- Handle escalated customer concerns and work towards resolutions.
- Monitor customer feedback to improve sales processes and customer satisfaction.
Operations & Reporting
- Manage inventory levels and coordinate with the purchasing team to ensure stock availability.
- Oversee the accuracy of sales paperwork and compliance with dealership policies.
- Track sales performance, analyze data, and provide reports to management.
- Collaborate with marketing to implement promotional campaigns and events.
Other Duties
- Adapt to changing business needs and undertake additional responsibilities as required.
Requirements
- Proven experience in sales leadership, preferably in the powersports or automotive industry.
- Strong leadership, coaching, and motivational skills.
- Excellent customer service and conflict-resolution abilities.
- Proficiency in dealer management systems and sales tracking tools.
- Ability to multitask and thrive in a fast-paced environment.
Working Conditions
- Office and showroom environment; may require bending, kneeling, climbing, and lifting.
- Extensive use of telephone and computer systems.
- May be required to work over 40 hours per week, including weekends and holidays.
