What are the responsibilities and job description for the Patient Services Representative position at Ridge Eye Care, Inc?
Job Description
Job Description
Description :
Job Title : Patient Services Representative
Department : Clinic
Reports To : Clinic Supervisor and Regional Manager
FLSA Status : Non-Exempt
Summary :
Responsible for performing a variety of secretarial duties for physicians and other members of the office.
Essential Functions :
- Answers telephone, screen calls, takes messages and provides information.
- Greets, screens, schedules, and directs patients.
- Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
- Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
- Requests, locates, sends, and received patients’ medical records.
- Maintains appointments for patients.
- Prepares electronic patient charts.
- Maintains electronic patient files and assists in establishing office systems.
- Orders office and clinical supplies. Assists in the care and maintenance of office equipment.
- Maintains the strictest confidentiality.
Knowledge, Skills, and Abilities :
Minimum Qualifications :
Physical Requirements / Typical Working Conditions :
Environment : Primarily a temperature-controlled facility.
Essential Physical Tasks :
Other Duties :
This job description does not comprise a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements :
