Financial Counselor

Position Summary

JOIN OUR TEAM AS A FINANCIAL COUNSELOR!

Monthly Bonus Opportunity! 

Full-Time

Your Work Matters How will you make a difference?

Are you an experienced and detail-oriented Financial Counselor ready to take on a pivotal role in verifying benefits and eligibility for admissions? Join our team at Ridgeview Institute Monroe and make a meaningful impact in patient financial services!

As a Financial Counselor, you will verify benefits and eligibility on all admission inquiries, prepare admission folders, and collect co-pays/deductibles from patients. You will also play a key role in establishing effective and timely payment plans, coordinating with utilization review and discharge planning to minimize the risk of non-payment, and ensuring accurate financial collections. Your role will be crucial in helping patients understand their financial responsibilities while supporting both Inpatient and Outpatient Services.

• Accurately verify insurance benefits and eligibility for all admissions.
• Prepare admission folders and collect co-pays/deductibles from patients.
• Assist with establishing payment plans and coordinating financial arrangements with collection personnel.
• Collaborate with utilization review and discharge planning to limit the risk of non-payment.
• Provide ongoing patient benefit information and participate in patient discharge procedures.
• Maintain proficiency in navigating managed care contracts, government intermediaries, and up-to-date regulatory requirements for prompt reimbursement.

Your Experience Matters What we’re looking for:

• Education & Education:  High School Graduate (or equivalent) required; college degree preferred.
• Experience: Minimum of 1-year experience in a hospital business office setting, ideally within psychiatric services. Familiarity with insurance coverage plans, copayments, and deductibles is essential.
  • Key Expertise:
    • Working knowledge of managed care, commercial, and government insurance plans.
    • MedHost experience is preferred but not required.
• Additional Skill Requirements:
  • Basic knowledge of public assistance programs and required financial forms
  • Proficiency in Microsoft Office applications, with a strong focus on Excel
  • Detail-oriented with basic mathematical and analytical skills to resolve financial issues
  • Positive demeanor and strong verbal and written communication skills
  • Professional appearance and approach
  • Ability to quickly learn the MedHost patient accounting software system
  • Strong communication skills and professional demeanor
  • Effective time management skills to handle multiple priorities in a fast-paced environment
  • Self-starter with a high degree of drive, initiative, forward-thinking, and follow-through

Your Care Matters What we provide for our team:

• 401(k) matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid short-term and long term disability insurance
• Paid time off
• Paid Holidays
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart: 

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Ridgeview Institute Monroe.

Compensation:

This is a full-time role; the expected compensation range is $17.00 - $23.00 hourly.  We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Financial Counselor!

Qualifications

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Ridgeview Institute Monroe (RIM), a leading mental health care hospital in Monroe, GA, dedicated to setting the standard for excellence in psychiatric treatment since 2017. Our hospital offers a full continuum of care, including specialized programs for adolescents, adults, and older adults, including a specialized women's program. We are committed to providing evidence-based treatment approaches to assist our patients in achieving their treatment goals.

At Ridgeview Institute Monroe, we believe in the power of community and collaboration. Our team works closely with the community to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions to positively impact you and those in our care. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Monroe.

To learn more about Ridgeview Institute Monroe, visit us at: https://ridgeviewinstitute.com/monroe/

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

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At Ridgeview Institute Monroe, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Salary : $17 - $23