Patient Advocate

Description

JOIN OUR TEAM AS A PATIENT ADVOCATE!

Your Work Matters How will you make a difference?

The Patient Advocate assists the CEO/, leadership, Risk Director and medical staff in carrying out and implementing a comprehensive and integrated program.

Duties and responsibilities:

• Assist in preparing, coordinating and documenting Patient Satisfaction Surveys.
• Maintain a record of all completed reviews, evaluations and process improvement team activities.
• Assist the CEO and Risk/ PI Director with Joint Commission, CMS, OSHA, and state surveys.
• Assist the CEO and Risk /PI Director who is responsible for collection of data and submission of results for monitoring for The Joint Commission and IPF for CMS.
• Responsible for receipt and logging all official correspondence from all official and accrediting agencies.
• Prepare all reports, as assigned by CEO, Risk/PI Director.
• Fulfill all of the functions of the Human Rights Officer.
• Follows the patient grievance process ensuring the investigation of the grievance, ensuring appropriate actions are taken, documenting actions and informing the patient/representatives of results of investigation and actions taken.

Note:   The essential job functions of this position are not limited to the duties listed above.

Your Experience Matters- What we’re looking for:

Education:  Bachelor’s degree or equivalent in Nursing, master's in social work or counseling preferred.

Experience:  1-2 years experience in a healthcare or behavioral health setting involving quality improvement preferred.

Additional Requirements: Computer skills involving knowledge of Excel spreadsheets, and business writing.  Must have completed Crisis Prevention Intervention (CPI) and CPR/First Aid (BLS) certification at the time of application.  May be required to work overtime and flexible hours.

Your Care Matters What we provide for our team:

• 401(k) matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna.

Compensation:

This is a Full Time, non-exempt role and the expected compensation range is between $18.00 to $22.00/hr.  We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Patient Advocate!

About us

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for excellence in mental health and addiction treatment support. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay.

At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Smyrna.

To learn more about RIS, visit us at: https://www.ridgeviewinstitute.com

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

____________________________________________________________

At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Salary : $18 - $22