What are the responsibilities and job description for the Digital Banking & Payments Data Analyst (Onsite) position at Ridgewood Savings Bank?
This position is an in-person position, located at our Headquarters in Ridgewood, Queens, NY.
The estimated starting salary for this position is $75,000-$85,000.
Duties and Responsibilities/Results:
- Gather and analyze data from various sources to provide meaningful insights to support business decisions.
- Support the Bank’s online customer acquisition and retention initiatives through customer segmentation reporting and enhanced analysis of both internal and external transactional, behavioral and market data.
- Support the department’s risk management (prevention and monitoring) programs by providing near real-time business intelligence to stakeholders.
- Develop dashboards and reports using Tableau to visualize data and enable stakeholders to make informed decisions related to digital banking.
- Create and maintain data models from various banking applications.
- Interpret digital banking data, analyze results, and provide ongoing reports to stakeholders.
- Collaborate with stakeholders in the Digital Banking department to identify and prioritize business needs, requirements, and opportunities.
- Ensuring integrity of data used in extracted reports and ad-hoc requests.
- Support data quality initiatives and provide recommendations to improve data accuracy and completeness.
- Provide data management support for current and future technology projects in the department.
- Assist when necessary by performing other related duties, which may be necessary from time to time.
Job Specifications:
- Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field required.
- 3 years of experience in Banking or Financial Services required.
- Knowledge of Tableau or Power BI, required.
- Knowledge of Fiserv DNA, or similar Core Banking Platform is required.
- Proficiency in SQL is required.
- Proficiency in Python is a plus.
- Exceptional analytical and problem-solving skills with the ability to translate complex digital banking data into actionable insights.
- Excellent written and verbal communication skills with the ability to effectively present digital banking insights and analysis to stakeholders.
- Ability to work independently and collaboratively in a fast-paced environment.
- Detail-oriented with a strong focus on accuracy and quality.
- Knowledge of digital banking operations and digital banking products is a plus.
- Experience in Project Management and Process Optimization a plus.
Salary : $75,000 - $85,000
