What are the responsibilities and job description for the Ridgewood Team Manager position at Ridgewood?
Key Responsibilities
- Maintain a high level of productivity among team members through guidance, coaching, and evaluation.
- Ensure satisfactory resolution of customer issues by interacting with customers, investigating complaints, and providing information.
- Manage job tasks and develop cross-functional skills of team members through delegation.
- Monitor work production for accuracy and identify trends, problem areas, and training needs.
