Thanks for checking out of our Patient Care Coordinator job post. We are an award winning, one-on-one, manual therapy-based physical therapy clinic located in Fort Worth, Texas.
In this role you’ll be working to follow up on the leads coming into our office, help with marketing strategy / efforts (via Facebook, YouTube, Website, Infusionsoft, calls, text messages), schedule appointments, complete inventory, field questions, follow-up on inquiries, calling past patients, send out information packages, and assist in maintaining the integrity of the company’s database.
Compensation : 18 - $21 hourly
Responsibilities :
- Work as a team to pick up any task needed (regardless of job description)
- You will be working with insurance
- Help the team meet their goals of helping patients stay on their plan of care (meet objections)
- Help with marketing tasks / calling patients to check on them
- May require some driving as needed
Qualifications : Preferred :
1 Year of Customer ServiceYou must be a team player and be good at multitaskingThis position is multi-faceted and you must be willing to learn new tasks as they come upYou must be detail-orientedAvailable to work 9am - 6pm or 10am - 7pmYou enjoy being around people and can hold meaningful conversations with folks you may not know for longer than 20 minutesYou're thoughtful and thorough - you can answer people's questions in a way that increases the likelihood of them becoming a clientYou are alert and aware - you're good at recalling names, faces, and personal details - so that our clients always feel welcomed and rememberedYou know what it means to provide a warm, welcoming, and world-class greeting and experience for clientsYou have excellent organization and planning skills - you know how to manage schedules and re-prioritize your time so that you can focus on key priorities - without the need for micro-managementYou follow through on commitments. You live up to verbal and written agreements without constant remindersYou have the ability to quickly and proficiently understand and absorb new informationYou're pro-active and resourceful. You bring new ideas to the company, do things without being told, and can quickly shift and course-correct when things don't go according to plan - in a positive manner and without focusing on the negativeYou're coachable, love to learn, and have a fail-forward attitude. You take constructive criticism well and enjoy getting regular feedback that will optimize your skills and performance.About Company
Check out this video to learn more about us :
https : / / youtu.be / 2tXQBejmP3E?feature=shared
Salary : $18 - $21