Demo

Patient Care Coordinator

Ried Physical Therapy
Fort Worth, TX Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/22/2025

Thanks for checking out of our Patient Care Coordinator job post. We are an award winning, one-on-one, manual therapy-based physical therapy clinic located in Fort Worth, Texas.

In this role you’ll be working to follow up on the leads coming into our office, help with marketing strategy / efforts (via Facebook, YouTube, Website, Infusionsoft, calls, text messages), schedule appointments, complete inventory, field questions, follow-up on inquiries, calling past patients, send out information packages, and assist in maintaining the integrity of the company’s database.

Compensation : 18 - $21 hourly

Responsibilities :

  • Work as a team to pick up any task needed (regardless of job description)
  • You will be working with insurance
  • Help the team meet their goals of helping patients stay on their plan of care (meet objections)
  • Help with marketing tasks / calling patients to check on them
  • May require some driving as needed

Qualifications : Preferred :

  • 1 Year of Customer Service
  • You must be a team player and be good at multitasking
  • This position is multi-faceted and you must be willing to learn new tasks as they come up
  • You must be detail-oriented
  • Available to work 9am - 6pm or 10am - 7pm
  • You enjoy being around people and can hold meaningful conversations with folks you may not know for longer than 20 minutes
  • You're thoughtful and thorough - you can answer people's questions in a way that increases the likelihood of them becoming a client
  • You are alert and aware - you're good at recalling names, faces, and personal details - so that our clients always feel welcomed and remembered
  • You know what it means to provide a warm, welcoming, and world-class greeting and experience for clients
  • You have excellent organization and planning skills - you know how to manage schedules and re-prioritize your time so that you can focus on key priorities - without the need for micro-management
  • You follow through on commitments. You live up to verbal and written agreements without constant reminders
  • You have the ability to quickly and proficiently understand and absorb new information
  • You're pro-active and resourceful. You bring new ideas to the company, do things without being told, and can quickly shift and course-correct when things don't go according to plan - in a positive manner and without focusing on the negative
  • You're coachable, love to learn, and have a fail-forward attitude. You take constructive criticism well and enjoy getting regular feedback that will optimize your skills and performance.
  • About Company

    Check out this video to learn more about us :

    https : / / youtu.be / 2tXQBejmP3E?feature=shared

    Salary : $18 - $21

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