Regional Vision Care Coordinator Joint Base Lewis-McChord, WA

RieLes Group is seeking a dedicated and skilled Regional Vision Care Coordinator supporting the Ocular Trauma Centers (OTC) or MTF at Joint Base Lewis-McChord, WA. Ocular Trauma Centers (OTC) are specialized facilities within the Military Health System that focus on treating severe eye injuries, often related to combat. Military Treatment Facilities (MTF) are general healthcare facilities that provide medical services to military service members, their families, and other eligible beneficiaries, ranging from primary care to specialized treatment.

Regional Vision Care Coordinator
located at Ocular Trauma Centers (OTC) or MTF
Madigan Army Medical Center
9040A Jackson Ave. Joint Base Lewis-McChord, WA 98431
Employment Type: Full-Time, Contractor
Period of Performance: Base year four (4) option years
Base Year: 09/24/2025 – 09/23/2026
Work Schedule
Monday–Friday (core hours: 9:00 AM – 3:00 PM; duty hours: 7:00 AM – 5:30 PM)
Federal holidays and emergency closures are observed

Madigan Army Medical Center (MAMC) is a major military hospital located at Joint Base Lewis-McChord, Washington. Established in 1944, it is one of the largest military hospitals on the West Coast. MAMC provides comprehensive healthcare services, including emergency care, surgery, behavioral health, and wellness programs. It is a Level II Trauma Center and a key training site with numerous medical education programs. The center also houses the Intrepid Spirit Center, which specializes in treating traumatic brain injuries and PTSD. MAMC supports the medical readiness of military personnel and provides care for service members, families, and retirees.

Position Summary
The Regional Vision Care Coordinator will support the delivery of timely and appropriate vision care to DoD beneficiaries within their assigned geographic area. This position is vital to the coordination of services across Military Treatment Facilities (MTFs) and with the VA, ensuring efficient referrals, continuity of care, and access to vision rehabilitation or surgical services.

Key Responsibilities

• Coordinate vision care referrals, follow-ups, and patient movement across MTFs and VA facilities
• Act as the primary point of contact for vision care within assigned regional MTF
• Monitor and report performance metrics and assist in care quality improvements
• Liaise with other regional coordinators and the National Vision Care Coordinator
• Facilitate the transition of patients between DoD and VA for enhanced care options
• Ensure compliance with DHA and DoD protocols and support transition planning when needed

Education Requirements

• Bachelor's degree required in Vision Science, Healthcare Administration, Public Health, or a related field
• Clinical background (e.g., RN, Optometry Technician, Vision Rehab Specialist) is a plus

Experience Requirements

• Minimum of 5 years of clinical experience as a health care coordinator, social worker, case manager, or registered nurse
• Familiarity with MHS or VA healthcare systems strongly preferred
• Experience with vision care (optometry, ophthalmology, vision rehab) is highly desirable
• Strong organizational and communication skills required

Travel & Emergency Services

• Some travel may be required to attend meetings, training, or conferences within the Continental United States (CONUS) and within the National Capitol Region (NCR)
• Occasional support may be needed outside of standard working hours for emergency services or contingency plan activations

Please send me your most updated resume to mcastillo@rielesgroup.com