What are the responsibilities and job description for the Phone Support Specialist position at RIESTERER & SCHNELL INC?
About the Job
- Provide timely and accurate solutions to customers' parts needs.
- Greet customers upon arrival and over the phone, using their name and thanking them for their business.
- Communicate marketing programs to customers and promote the R&S value.
You will work closely with our technicians and other service personnel to ensure seamless communication and efficient resolution of customer issues.