What are the responsibilities and job description for the Parts Warehouse Specialist position at Riesterer & Schnell?
Job Title:
Parts Warehouse Specialist
Category:
Parts
Job Location:
Chilton, WI
Position Type:
Full Time
Description
As a Parts Warehouse Specialist, you will play a crucial role in supporting the seamless operation of our service and parts departments. You will be the go-to person ensuring that parts are efficiently handled, processed, and delivered to meet the demands of our customers and technicians. Your responsibilities will cover a range of tasks aimed at maintaining an organized and effective parts warehouse, all while providing exceptional customer service.
Essential Functions:
- Serve as a liaison between the parts and service departments to ensure excellent customer experience.
- Efficiently process parts shipments, including customer orders, stock orders, machine down, and surplus returns.
- Post freight to work orders or counter tickets for parts orders and transfers.
- Pull parts for technician service jobs and ensure timely delivery of correct parts.
- Perform cycle counting and verify inventory, reporting discrepancies and damaged products.
- Communicate with customers for parts pick-up and delivery.
- Maintain a clean, organized warehouse, showroom, and displays.
- Assemble serial number products sold by the parts department.
- Assist with merchandising and re-stocking showroom inventory.
- Unload freight trucks.
- s in the responsibility of after-hours calls with other parts department staff.
- Refers leads on other sales opportunities to R&S staff as appropriate.
- Maintains a clean, neat and safe parts area, observing safety guidelines at all times.
Qualifications
Experience, Skills, and Knowledge:
- Knowledge of farm equipment preferred not required.
- Excellent communication skills and ability to work well with people from all levels of the organization, and the general public as well.
- Strong attention to detail and organizational skills required.
- Ability to lift and carry 50 pounds regularly.
- Ability to use a computer and current software programs required.
- Must have a valid driver’s license and insurable driving history
