What are the responsibilities and job description for the Service Engineer position at RIGAKU AMERICAS?
Job Details
Description
The Service Engineer is responsible for servicing and providing customer and distributor support for the analytical instrumentation the company produces. Responsibilities include assembly, electronics debugging, repair, test and calibration of the systems serviced. A willingness to take on new responsibilities, assist in other departments as needed and travel are essential.
This position is a full time position at our office located at 1405 Arrow Point Drive, Suite 1301 Cedar Park, TX 78613.
Work hours are Monday thru Friday 8:00 AM - 5:00 PM with a one hour lunch break.
DUTIES
- Electronic set up, test, calibration, and troubleshooting of new and sold systems
- Electro-Mechanical Assembly
- In-House and field service (Domestic & International)
- Customer and distributor support, written and verbal
- Other duties as assigned
Qualifications
- Degree in Electronics or similar discipline, equivalent experience will be considered
- EDXRF experience desired
- Strong technical background
- Field and in-house customer support experience required
- Good documentation and follow-up skills
- Ability to work independently and openly communicate with colleagues
- Ability to learn to new products and software platforms as needed
- Willingness to travel up to 50% of the time. Typical travel will be less than 25% of the time.
- Good English communications skills, written and verbal.
- Windows Office experience required
- Ability to work overtime as required
- Ability to lift 50 lbs
Rigaku offers a rewarding work environment and excellent benefits. All applicants are kept in strict confidence. Benefits package includes Health, Dental, Vision, STD, LTD, Life insurance, section 125 flexible spending accounts, 401(k) plan and more. Rigaku is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Applicants must be able to prove they can legally work in the US.
