Account Support Coordinator

We are seeking a detail-oriented and organized Claims and Accounts Assistant to support our team in managing client accounts, processing claims, and ensuring accurate data entry. This position involves administrative tasks such as filing, tracking claims, managing outbound communications, and sending out authorizations. The ideal candidate will have strong attention to detail, a knack for organization, and the ability to work efficiently in a fast-paced environment. Proficiency with Google Docs is required for document management and communication purposes.

Key Responsibilities:

• Claims Processing:
• Assist with the processing of client claims, ensuring all necessary documentation is submitted and complete.
• Monitor the status of claims and follow up with the relevant departments to ensure timely payment.
• Track and update claim statuses in the system and notify clients of claim progress when required.
• Data Entry & Filing:
• Accurately enter data into client accounts and financial systems.
• Maintain organized digital and physical files for client records and claims.
• Ensure all client information is up to date and accurate in the database.
• Account Support:
• Assist in the management and reconciliation of client accounts to ensure accuracy.
• Support the billing process by verifying account information and ensuring invoices are processed correctly.
• Assist with general administrative tasks, such as handling correspondence, preparing reports, and creating necessary documentation.
• Authorization Management:
• Prepare and send out authorization forms to clients or other departments as required.
• Ensure all authorizations are accurately completed and processed in a timely manner.
• Claim Mailing:
• Mail out claims and related documentation to insurances.
• Google Docs Usage:
• Use Google Docs to create, edit, and organize documentation related to client accounts, claims, and authorizations.
• Collaborate with team members using Google Docs for shared documents and tracking.

Qualifications:

• High school diploma or equivalent; additional certification in office administration or accounting is a plus.
• Previous experience in administrative roles, particularly in accounts or claims processing, is preferred.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Docs.
• Ability to handle confidential information and maintain client privacy.
• Excellent written and verbal communication skills.

Key Skills:

• Data Entry
• Claims Management
• Account Reconciliation
• Filing and Document Organization
• Authorization Processing
• Google Docs Proficiency
• Basic Accounting/Finance Knowledge
• Time Management

Working Conditions:

• Full-time position, with standard office hours.
• Comfortable office environment, with both independent and team-based work.

Job Type: Full-time

Pay: $12.50 - $15.50 per hour

Work Location: In person

Salary : $13 - $16