What are the responsibilities and job description for the Front Office Agent position at Riggs Washington DC?
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
Front Desk Agent Essential Functions :
- Welcome guests in a warm, personable, sincere, and friendly manner.
- Post charges to appropriate guest accounts.
- Anticipate guests' needs, create personal and memorable experience and solutions.
- Assist operators and reservations as needed.
- Collaborate and communicate with all departments to ensure seamless guest satisfaction.
- Comply with all company policies and procedures.
- Perform all other duties requested by Front Office Leaders.
- This position requires open availability.
This position requires the following knowledge, skills and abilities :
Pay Rate : Hourly $20-22
Benefits
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Salary : $20 - $22
