Demo

Human Resource Office Manager

Right Accord Private Duty Home Health LLC
Sarasota, FL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

At RIGHT ACCORD Private Duty Home Health Care, we pride ourselves on providing exceptional care and service to our clients and caregivers. As an Office / HR Manager, you'll play a pivotal role in maintaining the smooth operation of our growing agency, overseeing key functions such as recruitment, client acquisition, payroll, scheduling, and much more!

Why RIGHT ACCORD?

  • Award-Winning Team : We've earned accolades for our exceptional service and care, and we're seeking a dedicated HR professional to join us in continuing our success.
  • Supportive Environment : We foster a collaborative and growth-oriented culture where you can truly make a difference.
  • Opportunity to Grow : With a strategic vision in place, there's plenty of room for you to expand your skill set and advance in your career.

Key Responsibilities :

  • Oversee caregiver recruitment, hiring, orientation, and retention processes, ensuring we vet and retain top A caregivers.
  • Assist with caregiver training initiatives and ensure caregivers are equipped with the knowledge and skills needed to provide exceptional care.
  • Manage service inquiries and convert them into new client assessments.
  • Ensure caregivers are meeting compliance with state licensing, accreditation standards, and industry laws.
  • Help achieve high scores on client and caregiver satisfaction surveys by ensuring the caregiver team is delivering exceptional care and performance.
  • Oversee Management of payroll, billing, and accounts receivable.
  • Oversee scheduling and client file management, ensuring accurate and timely updates.
  • Assist in completing KPIs, metrics, and other operational deliverables, supporting the CEO in making data-driven decisions.
  • Responsible for assisting the CEO in keeping all staff manuals, systems, and processes implemented, up to date, and accurate.
  • Collaborate with the CEO on marketing initiatives and client retention efforts.
  • What We're Looking For :

  • Proven experience in HR and office management, ideally in healthcare or a service-oriented business.
  • Strong organizational skills with the ability to handle multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with the ability to resolve conflicts professionally and empathetically.
  • Proficiency in payroll, billing systems, and scheduling software.
  • Computer skills : Strong familiarity with office and HR management software.
  • A passion for making a positive impact in the lives of seniors and caregivers.
  • Experience in home care is a plus, particularly in caregiver vetting, training, and retention.
  • Ability to assist with the tracking, reporting, and analysis of key performance indicators (KPIs) and other metrics, ensuring that the organization is on track to meet its strategic objectives.
  • Benefits :

  • Competitive salary and benefits package.
  • Opportunity to work with a dedicated, compassionate team.
  • A chance to grow your career in a company that values hard work and service excellence.
  • If you're ready to make an impact and help improve the lives of others, apply today and join a team that is committed to excellence!

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