What are the responsibilities and job description for the After-Hours On-Call Coordinator | Remote position at Right at Home Central Michigan?
Part time After-Hours On-Call Coordinator | Remote (Per Diem)
Right at Home Central Michigan
Position: Per Diem (Weekly Rotational Schedule)
Join a team that makes a difference! Right at Home Central Michigan is seeking a reliable Per Diem After-Hours On-Call Coordinator to provide evening and weekend support to our caregivers and clients. This is a remote role with a weekly rotational schedule—perfect for someone with home care scheduling or customer service experience who wants meaningful, flexible work.
Schedule:
Weekdays: 5:00 PM – 8:00 AM (Monday through Thursday)
Weekends: 5:00 PM Friday – 8:00 AM Monday (every otherweekend)
Holidays: Rotating on-call coverage
Coordinators are assigned on a weekly rotation and are paid per day during their scheduled week. The weekday rate is consistent, and the weekend rate is slightly higher.
Responsibilities:
Answer incoming calls and assist with after-hours scheduling or urgent client/caregiver concerns
Coordinate coverage for open shifts
Document all calls accurately and escalate any critical issues as needed
Work remotely using our scheduling software and communication tools
Requirements:
Prior experience in non-medical home care or customer service
Clear and confident communication skills
Ability to stay organized, multitask, and work independently
Reliable, professional, and detail-oriented
Comfortable working remotely
Why Join Right at Home?
At Right at Home Central Michigan, we improve the quality of life for those we serve—day and night. As a Per Diem After-Hours On-Call Coordinator, you’ll play a vital role in keeping our clients and caregivers supported during off-hours, all from the comfort of your own home.
Apply now to join a compassionate, supportive team that values your flexibility and dedication!