What are the responsibilities and job description for the Office Manager position at Right at Home Davie Plantation?
Join Our Team as a Home Care Agency Office Manager and Scheduler!
Are you a master of organization with a flair for juggling tasks and spreading smiles? Do you believe in the power of compassionate care and want to be the driving force behind making a positive difference in people's lives? If you're nodding your head in agreement, then we've got the perfect opportunity for you!
At Right at Home Davie Plantation, we're not just an office – we're cultivating a caring haven that values both our clients and our team members. As the Office Manager and Scheduler, you'll be at the heart of our growth story, ensuring that our local office is compliant, valuable, and a beacon of hope for families seeking the best home care services for their loved ones.
Why You'll Love Working With Us:
Multi-Faceted Mastery: Your role is all about bringing value and compassion to those inquiring about our services. You'll be the friendly voice on the other end of the phone, expertly listening to families' needs, sharing resources, and scheduling consultations. Your organizational skills will shine as you coordinate caregivers' schedules and ensure smooth day-to-day operations.
Phone Magic: You're not just answering calls – you're creating extraordinary phone experiences that resonate with callers. You'll be the lifeline they trust, offering solutions, understanding their needs, and leaving them with a smile. Your knack for turning "on-hold" moments into attentive interactions will set the tone for exceptional care.
Learning Playground: At Right at Home Davie Plantation, we're all about growth – not just for our clients, but for our team too! You'll have access to ongoing training and development opportunities, so you can sharpen your skills and flourish in your role.
Team Harmony: We're more than a team; we're a supportive family. Collaborate with like-minded individuals who are as passionate about quality care as you are. Together, we'll celebrate successes, tackle challenges, and create an atmosphere of positivity and camaraderie.
Career Constellation: Your hard work and dedication won't go unnoticed. As a crucial pillar of our agency, you'll have the chance to climb the career ladder and embrace exciting advancement opportunities, making a lasting mark in the home care industry. Don’t forget that we are part of one of the major Franchises nationwide! As we grow you grow!
Joyful Juggles: Yes, we're all about professionalism, but we know how to have fun too! Join us for team events, celebrations, and an office environment that radiates warmth and positivity.
Your Role in Our Symphony:
As the Office Manager and Scheduler, you'll be a maestro of multi-tasking, ensuring the smooth coordination of schedules, client needs, caregiver assignments, Insurance companies and Medicaid providers. Your meticulous attention to detail will create a harmonious environment where our clients feel cherished and our caregivers thrive.
Key Responsibilities:
Create and manage client and caregiver schedules, optimizing efficiency and minimizing conflicts.
Liaise between clients, caregivers, and families, building strong relationships and addressing concerns.
Maintain accurate records, track attendance, and contribute to payroll processing.
Collaborate with various departments to ensure seamless communication and exceptional service delivery.
Create a strong relationship with care managers and referral sources, assist with billing and payrolls.
Contribute to office administration tasks to keep our operations running smoothly.
Qualifications That Dazzle:
At least 1 year of Proven experience in office management, scheduling, or a related field in the Home Care industry.
Exceptional organizational skills that make color-coded calendars jealous.
Stellar communication and interpersonal abilities – you're a people person through and through.
Tech-savviness with a knack for learning new software and systems. HHA Exchange skills much appreciated.
Empathy and a genuine passion for enhancing the lives of others.
Ability to keep your cool under pressure and adapt to changing circumstances.
Your ability to read, write, speak, and understand English and Spanish as needed for the job.
Availability for on-call duties beyond regular office hours.
Let's Make Magic Together:
If you're ready to take the lead in orchestrating care, creating connections, and making a meaningful impact, we want to hear from you! Send us your resume and a cover letter that showcases your personality, passion, and how you'll add a touch of brilliance to our team.
Join us at Right at Home Davie Plantation and let's create a symphony of care that resonates in the hearts of those we serve. Apply today and embark on a rewarding journey that will leave a lasting tune of fulfillment in your career!
