What are the responsibilities and job description for the Marketing/Inside Sales Representative in Healthcare position at Right at Home Denville?
Job Description
Job Description
Benefits :
- Paid time off
The Healthcare Marketing / Inside Sales Representative is a dual position that develops relationships and provides a consultative / sales role.
As a Healthcare Marketing Representative you will be responsible for promoting sales and creating a positive identity for the company through promotional material and personal visits to different facilities / communities, including but not limited to, Hospitals, Rehab Facilities, Assisted Living Facilities, Nursing Homes, Doctors Offices and Elder Law Attorneys. The Outside Sales Representative is responsible for increasing care hours, developing a profitable referral source pipeline, and gaining market share.
As an Inside Sales Representative in the healthcare industry you will be responsible for using Right at Home services to bring value to families inquiring about home care services for their loved one. The Inside Sales Representative is responsible for immediately answering the phone with the express intent of improving the quality of life for the caller, empathetically learning and understanding a familys care needs, sharing helpful community resources, and scheduling in-home consultations or care delivery start dates. The Inside Sales Representative is accountable for increasing client conversions.
The core competencies for a Healthcare Marketing / Inside Sales Representative are Verbal Communication, Creativity, Organization, Listening, Tenacity, Energy, Inspirational / Influential, Customer Focus, Likeability, Critical Thinking, First Impression, Negotiation, Persuasiveness and Healthcare Experienced preferred.
Applicant must have a valid driver's license and a car to visit referral sources.
MEDICAL BACKGROUND PREFERRED
ESSENTIAL FUNCTIONS
VERBAL COMMUNICATION
Communicates effectively 1 : 1 and in group settings.
Clearly organizes and presents thoughts.
Easily articulates Right at Homes mission, differentiators and services.
Easily shifts thinking process based on flow and direction of conversation taking place.
CREATIVITY
Generates new solutions to problems or suggests innovative improvements to current processes.
Creates promotional material as needed.
Investigates competitive landscape and identifies opportunities to gain market share.
LISTENING
Tunes in to the opinions, feelings and needs of people.
Understands the impact of ones behavior on others and is patient and empathetic.
Lets others speak and actively listens to address specific needs.
TENACITY
Is energized by developing and meeting annual sales goals.
Establishes new sales opportunities.
Passionately strives to achieve positive results.
Conveys strong need to win.
Has a reputation for not giving up.
Continuously asks for the business.
Leverages competitive environment to gain market share.
ENERGY
Presents ideas and data, which outline new service opportunities and sales potential.
Represents the agency in the community.
Exhibits dynamism, enthusiasm, charisma, excitement and a positive can do attitude.
Participates in educational opportunities in healthcare.
CUSTOMER FOCUS
Creates extraordinary phone experiences to engage and convert new Right at Home clients.
Responds to phone calls immediately.
Offers solutions to the needs of the caller.
Is attentive to on-hold phone calls.
LIKABILITY
Successfully builds immediate relationships over the phone.
Helps caller feel comfortable by expressing empathy.
Puts caller at ease with warm, sensitive and compassionate communication.
Exhibits friendliness, sense of humor, genuineness, respect and a caring nature, even when juggling multiple tasks.
CRITICAL THINKING
Can read between the lines when families share details of their current care needs, living situation and family dynamics.
Deals effectively with concrete, tangible issues, as well as with abstract, conceptual matters.
EDUCATION / SKILLS / ABILITIES / AVAILABILITY
Benefits
If you are a driven individual with a passion for sales and technology, we would love to hear from you. Apply today to join our dynamic team as a Healthcare Marketing / Inside Sales Representative!
