What are the responsibilities and job description for the Client Care Coordinator position at Right At Home?
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those that you serve? Do you value having personal connections with those that you work with? If so, Right at Home has the opportunity for you! We are looking for a Superstar!
We are a home care business that has an exceptional culture, and we are looking for great talent that can work in a fast-paced environment and has exceptional skills in communication, organization, making decisions and is a people person!
The Client Care Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide the best in homecare experience for clients and employees.
- Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
- Performs various supervisory activities for scheduling appropriate caregivers to clients, timecard processing, where necessary, and monitoring of telephony system and other payroll responsibilities as needed and other office coordination duties.
- Assist with recruiting, hiring, onboarding, training and personnel management.
- Maintains a positive demeanor at all times and is able to effectively multitask in a high functioning office environment.
- The ideal candidate has prior experience working in the home care industry or medical office setting.
The desired candidate will possess the following :
