What are the responsibilities and job description for the Patient Outreach Coordinator position at Right Care Dental?
We are seeking for a reliable, detail-oriented Patient Outreach Coordinator to lead our patient communication efforts.
This is a dedicated, phone-based role where you will be responsible for calling patients to follow up after dental treatments, reactivating overdue patients, and helping us keep the schedule full by managing recalls for hygiene and missed appointments.
This is not a front desk or hybrid position, this is a focused outreach role designed for someone who can work independently and stay committed to patient follow-up and communication.
Responsibilities
-Make outbound calls to patients with missed appointments or overdue hygiene visits.
-Perform post-operative check-ins to ensure patient comfort and satisfaction after treatment.
-Document all patient interactions and outcomes accurately in the practice system.
-Coordinate real-time scheduling opportunities with the front desk team.
-Meet daily and weekly call and booking targets.
-Provide a professional, compassionate experience with every patient interaction.
Qualifications
-1 year of experience in a dental or medical office, call center, or patient care role.
-Strong phone communication and listening skills.
-Billingual (English/Spanish) preferred.
-Highly organized, focused, and self-motivated.
-Comfortable using patient management systems (Dentrix, Open dental, etc. a plus).
-Able to work independently without getting distracted by in-office traffic.
traffic.
Compensation and Perks
-Hourly rate starting at $16 based on experience
-Monthly bonus based on performance and appointments booked.
-Paid time off and holidays
-Opportunity to grow within the practice.
Why join us?
We understand phones aren't glamorous, but we also know this role is essential to keeping our patients healthy and our practice thriving. You won't be "just another admin"-you'll be the voice of our practice, and we'll support you with the structure, goals, nd recognition you need to succeed.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $20