Manager, Quality Assurance

Our client is a Michigan based non-profit insurance industry leader providing specialized coverage for individuals and groups through HMOs, preferred provider plans (PPOs), and government programs. They provide benefits administration support to employers and claims administration support to providers and patients through state of the art systems. The company has an immediate opening for a Manager, Quality Assurance who will be accountable for the delivery of test automation platforms, toolchains and processes for software systems and infrastructure deploying to production. Provides direction to the team on implementing highly automated testing and software delivery solutions.

Responsibilities:

• Manages, schedules, plans, and coordinates team and staff assignments, budgets, and services
• Oversees activities related to the design, development, implementation, and maintenance of platforms and services to support testing and automated software delivery
• Ensures that corporate, departmental and team standards and processes are utilized, and improvements are implemented to enhance performance of the team
• Provides strategic and operational direction as the owner of test automation in areas including application, system, and performance testing
• Partners with leaders in the agile community to drive a roadmap where quality and automation are principles within all planned work
• Actively participates in incident remediation to identify testing opportunities and strategies to improve system quality
• Develops talent, applies clear and consistent performance standards, and handles performance problems decisively and objectively
• Seeks input from others, listens effectively, and uses diplomacy, tact, and consensus when applicable to build relationships and gain trust, respect, and support
• Leads and mentors team members to support the maintenance and production activities as required by the business unit
• Implements a roadmap for test automation and quality controls applicable to changing application and platform design, including micro services and public cloud migration
• Manages budget and relationships with vendors that provide tools and services

Experience:

• 7 years of IT experience including quality engineering, testing or similar responsibilities
• 3 years of leadership experience
• Position requires a bachelor’s degree in computer science, information technology or related field
• Will accept any suitable combination of education, training or experience
• In depth knowledge of software testing, development and delivery methodologies
• Experience writing, managing and maintaining test automation suites for single page application and high performance batch applications
• Experience implementing testing tools and automation practices leveraging tools like Selenium, Postman, JMeter; DocBridge Delta
• Experience with technologies such as Java, JavaScript, SQL
• Experience managing engineering teams of five or more staff
• Ability to lead and mentor staff as well as plan work and required staffing levels
• Ability to analyze and resolve complex problems
• Ability to convey technical concepts to non-technical audiences
• Excellent written and verbal communication skills, interpersonal and collaborative skills preferred

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Java: 5 years (Required)

Ability to Relocate:

• Okemos, MI 48864: Relocate before starting work (Required)

Work Location: In person

Salary : $120,000 - $130,000