What are the responsibilities and job description for the Flooring Project Manager position at Right Step Flooring?
About Us:
At Right Step Flooring , we are dedicated to transforming spaces with our top-tier flooring services. Our commitment to excellence, customer satisfaction, and team alignment sets us apart, and we are looking for a dedicated Project Manager to join our team and help us continue to deliver exceptional results.
Job Description:
As a Project Manager, you will be at the bridge between the customer, sales team, and the installers to ensure the highest customer experience. By anticipating possible problems and proactively developing solutions in advance, and guiding the team on strategies to prevent those issues. This role requires a blend of technical expertise, leadership skills, ability to problem solve and time management. If you thrive in a dynamic environment and have a knack for problem-solving, this is the perfect opportunity for you.
Key Responsibilities:
- Project Planning and Coordination: Oversee all phases of flooring projects from sale to completion. This includes but is not limited to preparation, coordination with the installers, scheduling with the homeowner, material procurement, updating the customer on the job, walk through, and collecting an end of job survey.
- Team Leadership: Lead and motivate a team of skilled installers and subcontractors, ensuring that work is completed efficiently and to specification.
- Quality Control: Conduct regular site inspections to ensure compliance with industry standards and client expectations. Address any issues promptly to maintain project quality.
- Client Communication: Serve as the primary point of contact for clients, providing regular updates and addressing any concerns. Ensure a positive client experience through exceptional service.
- Budget Management: Monitor project budgets, report on installers, track expenses, and ensure cost-effective solutions without compromising quality.
- Safety Compliance: Enforce safety protocols on-site, ensuring all team members adhere to safety regulations and best practices.
- Maintain office organization and efficiency:
- Demonstrate exceptional knowledge and skill when interacting with clients and staff
- Utilize bilingual skills to assist with diverse clientele and workforce.
Qualifications:
- Drive to acquire new skill sets
- Proven experience as a Project Manager in the flooring or construction industry.
- Strong leadership and organizational skills.
- Excellent communication and customer service abilities.
- In-depth knowledge of flooring materials, installation techniques, and industry standards.
- Ability to manage multiple projects simultaneously.
- Great time management skills
- Ability to deal with stressful situations and problem solve effectively
Why Join Us:
At Right Step Flooring, we believe that our success is built on the alignment of our team, communication, and excellent customer service. We offer a supportive work environment, opportunities for professional growth, and a chance to be part of a company that values your unique skill set.
If you are ready to take your career to the next level with a company that values quality and customer service, we would love to hear from you. Apply today to join our team of flooring experts!
Job Type: Full-time
Pay: $48,000.00 - $55,000.00 per year
Benefits:
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Flooring installation: 1 year (Required)
- Project leadership: 2 years (Required)
Language:
- Spanish (Required)
Ability to Commute:
- Raleigh, NC 27617 (Required)
Ability to Relocate:
- Raleigh, NC 27617: Relocate before starting work (Required)
Work Location: In person
Salary : $48,000 - $55,000