UX Supervisor (Internal Only)

Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day. 

We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect. 

Job Overview: 

We’re seeking a User Experience Supervisor who will lead and support a talented User Experience team in a fast-paced, Agile environment. This role focuses on mentoring team members, fostering collaboration, and ensuring the team is empowered to contribute effectively to product development. Ideal for a seasoned UX individual contributor ready to step into a supervisory position, this role emphasizes team growth, advocacy, team meetings coordination plus continuing to focus on design work! 

Step into a leadership role where you can shape a talented UX team, drive impact in a collaborative Agile environment, and grow your career from an individual contributor to a supervisory leader 

This is a hybrid position, with 3 days per week in our Nashua, NH headquarters.  

Responsibilities:  

• Team Mentorship & Empowerment: 

• Coach and mentor UX team members to adopt a proactive mindset, building their confidence as contributors within Agile product teams. 

• Foster a culture of advocacy, encouraging active participation in sprint planning, product meetings, and cross-functional Crit Sessions. 

• Enhance the team’s understandings on product strategy and business impact, elevating their role from support to strategic partnership. 

• Team Coordination: 

• Facilitate team interactions, ensuring smooth collaboration with Product and Development teams in an Agile environment. 

• Manage administrative tasks such as scheduling, resource allocation, and performance check-ins to support team productivity. 

• Leadership & Impact: 

• Lead a collaborative UX team where your guidance drives collective impact on product outcomes. 

• Act as a bridge between individual contributors and leadership, amplifying the team’s voice in cross-functional discussions. 

Requirements:   

• 7 years of experience 

• Bachelor's degree in a relevant design degree, graphic design, UX design, or industrial design and a strong portfolio and professional experience. 

• Proven experience as a UX individual contributor with a strong understanding of user-centered design and Agile workflows. 

• Emerging leadership skills with a passion for mentoring and team development. 

• Excellent communication and interpersonal skills to foster team advocacy and collaboration. 

• Ability to manage administrative responsibilities while maintaining a focus on team empowerment. 

• Familiarity with product strategy and its intersection with UX (training provided as needed). 

Eligibility Requirements 

• This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.  

• Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.  

• Relocation will not be offered for this position. 

Benefits 

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!