What are the responsibilities and job description for the Cashier/Customer Service position at Rigonis Bakery?
Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle transactions, assist with product inquiries, and ensure a positive shopping experience. If you have a passion for retail and enjoy helping others, we want to hear from you!
Responsibilities
- Greet customers warmly and provide assistance with their inquiries or concerns.
- Process transactions accurately using the Point of Sale (POS) system.
- Maintain knowledge of products and services to effectively assist customers.
- Conduct product demonstrations to enhance customer understanding and engagement.
- Upsell products by identifying customer needs and suggesting relevant items.
- Handle returns and exchanges in accordance with company policies.
- Maintain a clean and organized checkout area to ensure a pleasant shopping experience.
- Collaborate with team members to meet sales goals and improve customer satisfaction.
Skills
- Proven experience in retail sales or customer service is preferred.
- Strong understanding of retail math to manage transactions effectively.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Proficient in using POS systems for efficient transaction processing.
- Excellent phone etiquette for handling customer inquiries via phone.
- Ability to sell products effectively while providing excellent customer service.
- Experience with product demos to engage customers and promote sales.
- Strong upselling skills to maximize sales opportunities during customer interactions.
Join our team today and be part of an environment that values teamwork, dedication, and exceptional service! This job is a service job and you often receive tips for exceptional service!!
Job Types: Full-time, Part-time
Pay: $12.50 - $13.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Ironwood, MI 49938 (Required)
Ability to Relocate:
- Ironwood, MI 49938: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14
