What are the responsibilities and job description for the Cloud Support Engineer position at RIIM?
Minimum of 3-4 years of experience with IoT-based technology and Cloud PaaS/IaaS environments (Azure, AWS).
• Familiarity with Dynatrace and GitHub is a plus.
• Competency in Automation is advantageous.
• Strong client-driven approach and service-oriented mindset.
• Versatile team member with good communication and collaboration skills.
• Excellent troubleshooting skills with a logical approach.
• Experience using ticketing portals like Jira and ServiceNow.
• Familiarity with MS Office applications and the ITIL framework.
• Ability to work with various systems, platforms, operating systems, languages, tools, and technologies.
• Strong team player and individual contributor; autonomous and proactive in day-to-day activities.
• Adaptability to changing work environments and technologies.
• Willingness to enhance skills and knowledge as required.
