What are the responsibilities and job description for the SERVER position at Rikos Pizza?
About the Role:
Food servers are largely responsible for the entire experience that a customer has at a restaurant. In that regard servers need to be courteous and professional when they are greeting customers, taking customer orders, dealing with customer issues and complaints, and giving customers their bill. Servers must have attention to detail, be able to answer menu questions, provide suggestions, and collaborate with the kitchen staff, managers and other foodservice staff to provide excellent customer service and maintain a positive reputation for the organization.
Minimum Qualifications:
- Previous experience as a Server or in a similar role
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
Preferred Qualifications:
- Experience with point-of-sale systems
- Knowledge of food and beverage service
- Ability to work well in a team environment
- Strong organizational and multitasking skills
- Food Handler's Certification
Responsibilities:
- Greet guests and take their orders
- Serve food and beverages to guests
- Communicating any food allergy or special nutrition needs to kitchen staff
- Providing attentive service to diners, like refilling drinks as needed, checking their needs during meals, offering menu suggestions
- Ensure guest satisfaction by addressing any concerns or issues, alerting management as necessary.
- Preparing tables at the start of their shift or after a guest leaves
- Maintain a clean and organized work environment.
- Collaborate with other team members to ensure efficient service
Skills:
As a Server, you will utilize your excellent communication and customer service skills to provide exceptional service to our guests. Your ability to work in a fast-paced environment and multitask will be essential in ensuring efficient service. Additionally, your knowledge of food and beverage service and experience with point-of-sale systems will be beneficial in this role. You will work collaboratively with other team members to maintain a clean and organized work environment, and ensure guest satisfaction.
