What are the responsibilities and job description for the Commercial Service Technician position at RimePro Inc?

Job Description

Summary :

We are seeking a skilled and experienced HVAC Technician to join our growing team, serving the Greater New York Tri-State area , including Long Island, Queens, Brooklyn, the Bronx, and beyond . This is an exciting opportunity for a qualified technician with strong technical abilities, excellent customer service skills, and a commitment to quality service and teamwork .

Our technicians are provided company vehicles (cars / vans) which they can take home daily , offering flexibility in where they are based , whether from Long Island, New York City, or other areas within the Tri-State region .

About the Role

The HVAC Technician will be responsible for performing preventative, corrective, and predictive maintenance , troubleshooting, and servicing of commercial and industrial HVAC systems . This role requires a strong understanding of control systems, equipment operations, and system sequences . The ideal candidate is highly organized , able to maintain accurate records , and can communicate effectively with clients, project managers, and internal teams.

A clean driving record is required, as this position includes the use of a company vehicle to travel to client sites across the service territory.

Key Responsibilities

System Installation : Install replacement equipment and parts following manufacturer specifications , ensuring all warranties remain valid.
Preventive Maintenance : Perform scheduled maintenance on HVAC systems, adhering to company and manufacturer standards .
Troubleshooting & Repairs : Analyze, diagnose, and repair HVACR malfunctions , ensuring compliance with EPA standards and best practices.
Documentation & Reporting : Complete all required documentation, including :

Timesheets

Expense reports

Service reports

Purchase card logs

System Testing : Conduct performance tests and analyze system data to ensure proper functioning, while recommending improvements where needed.

Safety & Compliance : Follow all electrical and mechanical safety standards , participating in safety training and group meetings as required.

Leadership & Teamwork : Serve as a technical lead on jobs, providing mentorship and fostering strong customer relationships .

Vehicle & Tool Maintenance : Ensure all tools and company vehicles are maintained and in good working order .

Qualifications Education :

High school diploma, GED, or equivalent .

Completion of HVAC Apprenticeship Program is preferred.

Experience :

5-10 years of hands-on experience working on commercial or industrial HVAC equipment and systems.

Experience servicing clients throughout the Tri-State area , including Long Island, New York City boroughs, and neighboring areas .

Strong understanding of HVAC and electrical systems , with the ability to read blueprints, technical schematics, and specifications .

Skills :

Ability to read, understand, and follow written and verbal instructions , including safety policies and technical manuals.

Strong communication skills , both written and verbal, to effectively interact with clients and internal teams.

Basic mathematical skills and ability to work with various units of measurement .

Highly organized and capable of managing multiple responsibilities in a fast-paced environment.

Licenses / Certifications :

EPA Universal Refrigeration License (required).

Additional certifications / licenses may be required depending on specific Service Level Agreements (SLAs) .

Valid driver’s license with a clean driving record (required).

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