What are the responsibilities and job description for the Integrated ACT Counselor position at Rimrock Foundation?
* Regular weekend rotation included*
JOB SUMMARY:
Provides Outpatient substance use assessment services, Prime for Life, ancillary counseling, and general outpatient services. Responsible for assessing, diagnosing, and making appropriate recommendations for incoming and pending/current clients. Collaborating with Chief Behavioral Health Officer and Manager of Outpatient Services to build and sustain virtual DUI/ACT programming statewide for clients court ordered with DUI convictions.
Assures adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock’s Mission to the community.
ESSENTIAL FUNCTIONS:
Therapeutic Service Responsibilities:
1. Conducts intake, evaluations, outpatient therapy and oversees the ACT/Prime for Life Program.
2. Prepare timely and accurate records on patients and maintain substantial compliance on medical records audits. Assures all records meet state and CARF standards.
3. Uses professionalism to grow and maintain ACT referral sources.
4. Provides assessments on assigned clients using appropriate testing instruments and biopsychosocial. Applies patient placement criteria to assure appropriate referral of patients within the continuum of care.
5. Works with the Clinical Supervisor to interpret the biopsychosocial database for the purpose of identifying and prioritizing the clinical problems to be addressed.
6. Works with the Clinical Supervisor to interpret the biopsychosocial database for the purpose of identifying and prioritizing the clinical problems to be addressed.
7. Develops and implements the patients’ Master Individualized Treatment plans.
8. Coordinates and monitors with assistance from supervisor, the appropriateness and flow of all treatment services for assigned patients.
9. Provide educational lectures and/or ancillary services as assigned.
10. Provides discharge planning services and assures continuing care plans for patients at the appropriate level of care.
11. Attend all scheduled staff meetings.
12. Provides continuing care services and coping skills curriculum for assigned cases
13. Provide relief counseling as needed throughout the organization.
14. Other duties as assigned.
Quality Improvement Responsibilities:
1. Assures that information is collected, organized, reported and used to improve the quality of systems and services.
2. Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
3. Assures that resources are allocated in accordance with the priorities and plans established by the Strategic Plan.
4. Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters.
5. Performs self-quality monitoring in order to develop and execute plans to meet established goals.
Customer Service Responsibilities:
1. Supports organization’s customer service initiative; strives for service excellence by seeking challenges and turning them into opportunities.
2. Models professionalism by addressing others with appropriate actions, appearance and communication.
3. Works in a spirit of teamwork and trust and maintains professional boundaries in working with others; accepts responsibility for own behavior.
4. Provides timely and thorough follow-up with internal and external customers.
5. Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.
6. Models and promotes effective communication.
7. Other duties as assigned.
ORGANIZATIONAL COMPETENCIES:
1. Accountability – Takes ownership for resolving problems, reaching goals, and serving patients, team, and organization. Accepts responsibility for own behavior. Assures that resources are allocated in accordance with the priorities of the strategic plan. Performs self-quality monitoring in order to develop and execute plans to meet established goals.
2. Time Management – Maximizes the use of time and resources and effectively prioritizes tasks. Completes paperwork, evaluations, and other required documentation accurately and timely.
3. Teamwork – Works cooperatively and capably with a wide variety of people. Actively promotes teamwork and information sharing within and across departments. Works in a spirit of teamwork and trust and maintains professional boundaries in working with others.
4. Flexibility – Adapts rapidly to changing work demands and priorities.
5. Confidentiality – Complies with all HIPAA and 42 C.F.R. Part 2 regulations relating to privacy, security, and confidentiality. Safeguards confidential information of patients, employees, and business operations.
6. Safety – Knows and understands emergency procedures and completes incident reports within 24 hours of event with detailed information.
7. Communication – Consistently uses positive communication skills to promote effective interpersonal relationships. Provides timely and thorough follow-up with internal and external customers. Models professionalism by addressing others with appropriate actions, appearance, and communication. Models and promotes effective written and verbal communication.
8. Customer Service – Supports the organization’s customer service initiative. Strives for service excellence by seeking challenges and turning them into opportunities. Anticipates and meets needs of patients while maintaining appropriate boundaries. Displays a friendly, helpful, and approachable demeanor. Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
9. Respect – Establishes compassionate and supportive rapport with patients. Communicates tactfully and respectfully with patients, coworkers, and others.
10. Quality Improvement – Assures that information is collected, organized, reported and used to improve the quality of systems and services. Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters. Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.
EDUCATION/TRAINING: BS degree in Human Services or related field and license as an Addictions Counselor.
CERTIFICATE OR LICENSE: Must be a licensed Addiction Counselor or eligible for licensing.
SKILLS: Biopsychosocial evaluation skills, ability to administer testing instruments, oral and written communication skills, therapeutic skills, individual and group therapy, scheduling and coordination and ability to relate to the public and represent Rimrock’s mission. Demonstrate proficiency in Microsoft products including Word, Excel and Outlook.
PHYSICAL DEMANDS: Work is indoors in an office environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking and stooping is required. A typical workday involves sitting, frequent use of a keyboard, reaching with hands and arms, and talking and hearing, approximately 70% of the time. Approximately 30% or less of the time is spent standing. Normal vision abilities required, including close vision and ability to adjust focus.
WORK ENVIRONMENT/JOB LOCATIONS: Involves everyday risk or discomfort requiring normal safety precautions in an office setting, meeting room and patient care areas. Work may involve mental and emotional stress. Some driving/traveling required. Will work primarily in main facility. Must be able to work evenings and weekends regularly when facilitating PFL courses.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
