Training Coordinator

Training Coordinator

Department:

Human Resources

Immediate Supervisor:

HR Director

Positions Supervised:

None

Status:

Exempt

JOB SUMMARY:

Plans, develops, documents and directs the training and development programs for Rimrock employees. Coordinator will lead employee development initiatives by ensuring educational training programs are in place and accessible to all staff. Assures adherence to state statutes and rules, CARF standards, CCBHC requirements and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock’s mission to the community.

ESSENTIAL FUNCTIONS:

• Plans, organizes, directs, monitors and participates in all training and development initiatives.
• Identifies educational needs and deficiencies through discussion and ongoing assessments.
• Develops and maintains a system to measure staff competencies in specific training areas as directed by the CARF Standards.
• Serves as a resource in the development of curriculum to ensure it meets the required CARF standards and Administration Rules of Montana.
• Manage Rimrock’s LMS system, Trainual, which includes creating content, updating content, assigning content and providing reports.
• Develop and utilize a tracking system to monitor staff compliance as it relates to the completion of their initial orientation, position specific orientation and annual training requirements.
• Follows up and reminds staff when required training is upcoming or past due.
• Manages and oversees the master training calendar by creating training schedules, securing room reservations, and monitors enrollment levels and attendance.
• Organizes educational content and maintains up-to-date materials, and collaborates with the training staff.
• Tracks any certifications and education in applicable software systems. Creates and distributes certificates of completion.
• Assists in the development of marketing materials to promote Rimrock’s educational offerings.
• Other duties as assigned.

ORGANIZATIONAL COMPETENCIES:

• Accountability – Takes ownership for resolving problems, reaching goals, and serving patients, team, and organization. Accepts responsibility for own behavior. Assures that resources are allocated in accordance with the priorities of the strategic plan. Performs self-quality monitoring in order to develop and execute plans to meet established goals.
• Time Management – Maximizes the use of time and resources and effectively prioritizes tasks. Completes paperwork, evaluations, and other required documentation accurately and timely.
• Teamwork – Works cooperatively and capably with a wide variety of people. Actively promotes teamwork and information sharing within and across departments. Works in a spirit of teamwork and trust and maintains professional boundaries in working with others.
• Flexibility – Adapts rapidly to changing work demands and priorities.
• Confidentiality – Complies with all HIPAA and 42 C.F.R. Part 2 regulations relating to privacy, security, and confidentiality. Safeguards confidential information of patients, employees, and business operations
• Safety – Knows and understands emergency procedures and completes incident reports within 24 hours of event with detailed information.
• Communication – Consistently uses positive communication skills to promote effective interpersonal relationships. Provides timely and thorough follow-up with internal and external customers. Models professionalism by addressing others with appropriate actions, appearance, and communication. Models and promotes effective written and verbal communication.
• Customer Service – Supports the organization’s customer service initiative. Strives for service excellence by seeking challenges and turning them into opportunities. Anticipates and meets needs of patients while maintaining appropriate boundaries. Displays a friendly, helpful, and approachable demeanor. Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
• Respect – Establishes compassionate and supportive rapport with patients. Communicates tactfully and respectfully with patients, coworkers, and others.
• Quality Improvement – Assures that information is collected, organized, reported and used to improve the quality of systems and services. Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters. Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.

EDUCATION/TRAINING:

Bachelor’s degree in Human Resources, Education or a related field or equitable relevant experience required. 2-3 years of work experience in HR, training, or a related field is preferred.

CERTIFICATE OR LICENSE:

Ability to obtain current CPR and First Aid training within 6 months.

SKILLS:

Strong written and verbal communication skills. Excellent leadership and presentation skills, Familiarity with various training methods and techniques. Ability to assess the learner’s competency. Strong organizational skills to effectively track and manage data. Must possess strong computer navigation skills; Microsoft Office Suite, HRIS and LMS systems. Adaptability, time management, problem solving are crucial. Must have

PHYSICAL DEMANDS:

Work is indoors in an office environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking and stooping is required. A typical workday involves sitting, frequent use of a keyboard, reaching with hands and arms, and talking and hearing, approximately 70% of the time. Approximately 30% or less of the time is spent standing. Normal vision abilities required, including close vision and ability to adjust focus.

WORK ENVIRONMENT/JOB LOCATIONS:

Involves everyday risk or discomfort requiring normal safety precautions in an office setting, meeting room andpatient care areas. Work may involve mental and emotional stress. Some driving required. Will work primarily in Inpatient and Medical Unit.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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Employee Date Supervisor Date