Rincon Post Office Team Member

Requisition Num.: 017-2025

Open Date: 02/11/2025 Closing Date: Until Filled

Department: Post Office Classification: Part-Time/ Non-Exempt

Salary: Commensurate with Experience Location: Valley Center, CA

Shift: A minimum of 16 hours a week

Opportunity: The Rincon Tribal Government is opening a service-based post office in

support of Rincon Tribal Members, local tribal communities and non-tribal neighbors. The

overall objective of this project is to provide postal support services closer to our home

reservation, and to address the growing needs of our community. The Rincon Post Office

will offer mailbox rentals, shipping and receiving, printing/faxing and notary services. The

postal services will grow to address the needs of the community.

The Rincon Post Office is a government-provided support service in need of a Post Office

Team Member. Under the supervision of the Rincon Post Office Manager, team members

will be responsible for customer support, service and team support. The Rincon Post Office

Team Member will be expected to have excellent customer support skills as well as a

general understanding of business practices. Their success will be dependent upon creating

a welcoming and supportive environment for the community customer base and working

within the structure of the Rincon Band of Luiseño Indian government operations. This

person will conduct business in a professional and cordial manner that will uphold the

integrity and reputation of the Rincon Tribal Government. This position maintains a

thorough working knowledge of and adheres to tribal policies, regulations, and procedures.

JOB RESPONSIBILITIES

The following duties are typical for this classification. Incumbents may not perform all
of the listed duties and/or may be required to perform additional or different duties
from those set forth below to address business needs and changing business practices.

Support the operation of a small, single unit shipping receiving and mail
facility.

Provide excellent customer service.
Pack, ship, sort USPS and other carrier packages and mail.
Utilize Point of Sale (POS) System.
Price and organize retail items.
Interact with the Rincon Post Office Supervisor to seek guidance, coaching

and direction.
Accomplish regular daily activities including inventory and store

maintenance.
Handle customer cash, credit/debit payments, and change.

2 Job Announcement, Cont’d. – Rincon Post Office Team Member

To Apply:
Employment with the Rincon
Band of Luiseño Indians
begins by filling out an
application and resume and
turning it into the Human
Resources Department at the
Government Center, or
emailing it to
jobs@rincon-nsn.gov.

To work for the Rincon
Tribe, you minimally need:

High School Diploma or
GED

A valid California
driver’s license

Applications which are
not completely filled out
will not be considered.

Preference:

Tribal preference will be
given to eligible Rincon
Tribal Members who meet
the minimum qualifications.
Background investigation
drug and alcohol screening
are required as a condition of
employment. Rincon Band of
Luiseño Indians is an equal
opportunity employer.

JOB RESPONSIBILITIES CONT’D
Adhere to standard operating procedures, financials, safety, security,

attendance and compliance with tribal government requirements, federal laws
and system management.

Collaborate with and support new team members to ensure quality of service
and adherence to policies and procedures of Rincon Post Office, United States
Postal Service, UPS and FedEx.

Ensure an exceptional post office experience engaging and retaining
customers.

Support the Rincon post office brand experience.
Exercise regard for the safety and security of self and others, with particular

emphasis for ensuring compliance with established safety and security
policies and procedures.

Proficient with Microsoft products (Word, Excel, etc.), internet software
appropriate storage of electronic files and operation of a workstation (turning
on/off, knowledge of basic functions and components) and general office
equipment, use/storage maintenance of multiple usernames and passwords and
computer related problems, problem solving skills through the use of available
training and helpdesk.

The employee must be able to handle frequent interruptions and must also
multitask and interact with a wide variety of people on various and, at times,
complicated issues.

OTHER DUTIES

Follow established government policies and those outlined in the Rincon
Tribal Government Employee Handbook and on our government employee
portal.

Communicate directly with Rincon Post Office Manager to improve the
quality of the tribal work environment.

Positive and collaborative interaction with other tribal departments.
Demonstrate an awareness and appreciation of the cultural diversity of the

community.
Adhere to safety standards and regulations of the tribal council.
Handle all confidential and proprietary information in accordance with

policies and procedures.
Attend required meetings and training.
Ability to multi-task while maintaining vigilant attention to detail.
Other duties may be assigned at the discretion of the Manager or designee to

fulfill the government’s needs, objectives and/or goals.

QUALIFICATIONS/KNOWLEDGE, SKILLS, AND ABILITIES

Must be able to represent the Rincon Tribal Government effectively and
professionally in a public venue.

Education/Experience and/or Training:

Graduation from a U.S. high school, G.E.D. or equivalent from a U.S.
institution, or a California High School Proficiency Examination (CHSPE)
certificate is required.

Outstanding phone skills and skills handling customer complaints with
problem resolution.

3 Job Announcement, Cont’d. – Rincon Post Office Team Member

Selection Process:
All applications will be
reviewed, and the most
appropriately qualified
individuals will be invited to
continue in the selection
process. The process may
include a written and/or oral
examination to assess job
related education, experience
and training. All prospective
employees must live within a
50-Mile Radius from the
Rincon Government Center.

Resumes will not be
accepted in lieu of
completed application
forms but may be
attached.

To Apply:
Employment with the Rincon
Band of Luiseño Indians
begins by filling out an
application and resume and
turning it into the Human
Resources Department at the
Government Center, or
emailing it to
jobs@rincon-nsn.gov.

Applications which
are not completely
filled out will not be
considered.

Licenses or Certifications:

The following license and certification are required to be maintained throughout
employment and are not subject to waiver:

Valid California Driver’s License. Must maintain a satisfactory driving record
with the DMV.

Hazmat Training Certification

Work-Related Knowledge:
Retail and/or postal service knowledge.
Strong Organizational Skills, and flexibility to manage time with little

supervision.
Proficiency with all current Microsoft Office Programs as well as any other

software programs and online communication platforms necessary to
effectively perform duties set forth.