What are the responsibilities and job description for the Internship Coordinator position at Rincon Family Services?

Job Description

Description :

Job Title : Internship Coordinator

Department : Department of Education

Reports to : Certified Recovery Support Specialist (CRSS) Supervisor

Job Type : Full Time, Hybrid Position

Job Location : 3720 N. Kedzie – Occasional Travel to Internship Sites throughout Chicago.

Salary Range : Full-time, non-exempt, $42,000-$46,000

Rincon - Building Spaces, Restoring Communities- Who we are :

What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families.

Position Description – What the Role Entails :

The Internship Coordinator is responsible for overseeing student internship lifecycles from recruitment to offboarding, while executing internship initiatives aimed at enhancing job readiness and educational experiences for New Hope School of Counseling’s varying Internship Programs, including the Certified Recovery Support Specialist (CRSS) and the Certified Alcohol and Drug Counselor (CADC) programs, among others internship opportunities. This position will report directly to the CRSS Supervisor, as well as collaborating with the Professional Development Manager and Director of Education.

Company Culture - Do Our Values Speak to You?

At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value :

Dedication - Embodying effective and transparent leadership and quality client care.
Education – Preventative programming and clinical services based on industry standards, competence and outreach.
Accountability – Consistent service delivery, measurable success, and sensible financial management.
Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.
Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

Areas of Accountability - What you will be doing :

Interacting effectively with a diverse group of faculty, staff, and students of NHSC

Handling information with discretion and understands confidentiality.

Assisting in development and implementation of Internship related initiatives

Establishing and maintaining internship site linkages, relationships with academic institutions and community organizations through outreach and networking.

Overseeing internship program administrative duties such as, but not limited to, keeping up to date documentation of internship site contacts, student contact information, internship site information, tracking and reviewing internship performance evaluations, timesheet hours and submissions to our Student Portal CANVAS.

Promotes career development and job readiness resources to students and interns

Communicating clearly with external or potential internship sites, interns / students, and staff

Assists students with internship placement process ensuring all required paperwork is completed.

Works with the Professional Development Manager & Director of Education to ensure that the policies and procedures of the programs are being adhered to

Collaborates with the Professional Development / Community Education Team, NHSC Team & other programs across Rincon Family Services

Other duties as assigned.

Rincon Rewards & Benefits- How we value you :

Health insurance

Dental & Vision insurance

Life insurance

Short- and Long-Term Disability Insurance

403(b) Retirement Plan

Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.

Employee Assistance Program

Professional Development Opportunities

Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)

Certain employees may qualify for City of Chicago commuter transit benefits

Rincon’s Work Environment – What to expect :

The Internship Coordinator must be able to successfully perform essential functions of this job including travel for networking, conferences, site visits; extensive continuous computer screen time and occasional carrying of objects up to 20lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limit physical capability.

Schedule :

35-hour work week (7 Hours / Day with unpaid lunch).

Typically, 9-5 schedule although there may be some occasional evenings and adapting to student needs. This is a hybrid role.

Language :

Bilingual English & Spanish Preferred

RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Requirements :

The Knowledge and Expertise that Matters Most - What you bring to the Role :

Cultural humility and sensitivity.

Ability to tailor communication styles to make diverse, adult and early career learners feel comfortable, specifically those in recovery from mental health or substance use challenges preferred.

Initiative and big-picture thinking.

Fast, accurate documentation and organization skills.

Effective oral and written communication skills.

Competence in Office 365 suite, especially Microsoft Teams, Word, Excel, PowerPoint, OneDrive, Canvas, and Zoom.

Ability to work effectively with students, instructors, and organization leadership.

Desire to learn new skills.

Knowledge of community and social service agencies.

Ability to maintain accurate records and necessary paperwork.

Position Qualifications – What is required to Perform the Role :

Must be highly motivated, analytical, self-starter, creative and detail oriented.

Must pass pre-employment background checks

Excellent interpersonal skills and ability to communicate with diverse groups of students, staff, and communities.

Salary : $42,000 - $46,000

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