What are the responsibilities and job description for the Power Systems Rental Coordinator position at Ring Power Cat?
Primary Job Role
Communicates with client to determine if an account has been established and if a certificate of insurance is on file.
Notes cost of rental, based on type of equipment, daily rates, insurance coverage’s, and amount of deposit required.
Completes rental contract, explains rental policies and procedure, verifies credit, and obtains customer signature and deposit.
Keeps track of costs for each PSD Rental job.
Ensures all necessary paperwork is turned in for appropriate billing.
Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Fostering Teamwork Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.
Communication Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Interpersonal Skill Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Planning and Organizing Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Customer Oriented Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Stress Management Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked.
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Education And Experience
Formal Education High School diploma or GED
Experience 1-2 years
Required / Credentials
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
The employee who holds this position will have the sole responsibility to respond and address after-hours, weekend, and holiday rental needs.
Computer Skills Required - Microsoft Office, Word & Excel.
Must be able to comprehend, speak, and write the English language.
Must possess good interpersonal and communication skills.
Updating of Knowledge
Job requirements change requiring re-training to stay current every 1-2 years.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires basic problem solving ability using established examples / guidance.
Creativity Job requires no significant use of creativity in generating solutions or identifying improvement opportunities.
Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load Occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation Job involves occasional changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
Organizational Impact
A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)
Physical Demands
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
O Climbing
O Balancing
O Stooping
O Kneeling
O Crouching
O Crawling
O Reaching
O Standing
C Sitting
O Walking
N/A Feeling
F Fingering
O Grasping
F Repetitive Motion
F Talking
F Hearing
O Pushing - Up to 25 lbs.
O Pulling - Up to 25 lbs.
O Lifting - Up to 25 lbs.
O Pushing - 26-50 lbs
O Pulling - 26-50 lbs.
O Lifting - 26-50 lbs.
N/A Pushing - Over 50 lbs.
N/A Pulling - Over 50 lbs.
N/A Lifting - Over 50 lbs.
Environmental Conditions
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions Protection from weather but not necessarily from temperature change.
N/A Outside environmental conditions No effective protection from weather.
N/A Extreme cold Temperatures below 32 degrees for periods of more than one hour.
N/A Extreme heat Temperatures above 100 degrees for periods of more than one hour.
N/A Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
N/A Vibration Exposure to oscillating movements of the extremities of whole body.
N/A Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
N/A Atmospheric conditions One or more of the following conditions that affect the respiratory system or the skin Fumes, odors, dust, mists, gases or poor ventilation.
N/A Oils There is air and/or skin exposure to oils and other cutting fluids.
N/A Air particulates / contaminants the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Communicates with client to determine if an account has been established and if a certificate of insurance is on file.
Notes cost of rental, based on type of equipment, daily rates, insurance coverage’s, and amount of deposit required.
Completes rental contract, explains rental policies and procedure, verifies credit, and obtains customer signature and deposit.
Keeps track of costs for each PSD Rental job.
Ensures all necessary paperwork is turned in for appropriate billing.
Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Fostering Teamwork Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.
Communication Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Interpersonal Skill Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Planning and Organizing Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Customer Oriented Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Stress Management Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked.
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Education And Experience
Formal Education High School diploma or GED
Experience 1-2 years
Required / Credentials
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
The employee who holds this position will have the sole responsibility to respond and address after-hours, weekend, and holiday rental needs.
Computer Skills Required - Microsoft Office, Word & Excel.
Must be able to comprehend, speak, and write the English language.
Must possess good interpersonal and communication skills.
Updating of Knowledge
Job requirements change requiring re-training to stay current every 1-2 years.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires basic problem solving ability using established examples / guidance.
Creativity Job requires no significant use of creativity in generating solutions or identifying improvement opportunities.
Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load Occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation Job involves occasional changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
Organizational Impact
A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)
Physical Demands
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
O Climbing
O Balancing
O Stooping
O Kneeling
O Crouching
O Crawling
O Reaching
O Standing
C Sitting
O Walking
N/A Feeling
F Fingering
O Grasping
F Repetitive Motion
F Talking
F Hearing
O Pushing - Up to 25 lbs.
O Pulling - Up to 25 lbs.
O Lifting - Up to 25 lbs.
O Pushing - 26-50 lbs
O Pulling - 26-50 lbs.
O Lifting - 26-50 lbs.
N/A Pushing - Over 50 lbs.
N/A Pulling - Over 50 lbs.
N/A Lifting - Over 50 lbs.
Environmental Conditions
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions Protection from weather but not necessarily from temperature change.
N/A Outside environmental conditions No effective protection from weather.
N/A Extreme cold Temperatures below 32 degrees for periods of more than one hour.
N/A Extreme heat Temperatures above 100 degrees for periods of more than one hour.
N/A Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
N/A Vibration Exposure to oscillating movements of the extremities of whole body.
N/A Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
N/A Atmospheric conditions One or more of the following conditions that affect the respiratory system or the skin Fumes, odors, dust, mists, gases or poor ventilation.
N/A Oils There is air and/or skin exposure to oils and other cutting fluids.
N/A Air particulates / contaminants the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
