What are the responsibilities and job description for the Surface Mining Division Manager position at Ring Power Cat?
Primary Job Role
Creates a culture where the safety of the team is clearly understood to be of the highest priority above all other goals. Actively participates in branch and companywide committees to champion a safe work environment. Creates, reviews and approves changes to policies, procedures, training programs, facilities and tooling. Ensures all managers, supervisors and people in assigned work area/work group conduct all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures, and regulations.
Develops long-term growth strategies for the sale of parts & services. Develops short-term business plan by ownership of annual budget. Ensures the division operates on a profitable basis. Maintains overall accountability for the financial performance of the Surface Mining Division and Weld Shop.
Creates a winning culture through teamwork by recruiting, hiring, training, coaching, and mentoring team members while developing people to ensure a robust succession plan.
Serve as Target Account Manager for specific dragline & other key customers. Develops positive relationships with the senior management level of the customer’s organization.
Strives to build an organization that is recognized by our customers for providing high quality dragline parts, dragline mechanical repairs & machining, dragline monitoring services, and structural welding & inspections for all types of equipment.
Develops and manages the relationship with key suppliers to ensure alignment of initiatives and sustainable long term financial performance.
Directly supervises the service, parts, sales, and equipment management services functions of the division. Carries out supervisory responsibilities following Ring Power’s policies and applicable law.
Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific
knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Coaching and Mentoring Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do.
Managing Change Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness. Helps individuals and groups manage the anxiety associated with significant change. Establishes processes to manage the orderly implementation of change.
Communication Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Interpersonal Skill Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Planning and Organizing Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Results Oriented Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Credibility Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Stress Management Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked.
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia & Texas- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Education And Experience
Formal Education High School diploma or GED
Experience 7 or more years
Required / Credentials
Valid drivers license.
Able to easily and effectively comprehend, speak and write in the English language.
Experienced in effectively leading and communicating with a team of people.
Has technical knowledge of products represented by the company.
Not Required But Highly Desired Criteria
Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Knowledge of draglines, their operation, maintenance and repair procedures.
Existing relationships with key suppliers and customers within the industry.
Updating of Knowledge
Job requirements frequently change requiring re-training once or more per year.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
Creativity Job requires extensive creativity and a constant need to find new and improved solutions to be effective.
Autonomy Job is not monitored. Involvement in determining overall objectives is encouraged. Use of discretion in how the work is done, setting priorities and decision making is expected. Achieving desired outcomes is evaluated with little emphasis on process.
Working Environment
Stress Load Constant exposure to these stresses (more than 80% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
Organizational Impact
A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives.
Supervisory Responsibility
Job involves leadership responsibility for one or more mid and/or high level subordinate Managers)
Physical Demands
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
O Climbing O Balancing O Stooping
O Kneeling O Crouching O Crawling
O Reaching F Standing F Sitting
F Walking O Feeling O Fingering
O Grasping O Repetitive Motion C Talking
C Hearing
O Pushing - Up to 25 lbs. O Pulling - Up to 25 lbs. O Lifting - Up to 25 lbs.
O Pushing - 26-50 lbs O Pulling - 26-50 lbs. O Lifting - 26-50 lbs.
O Pushing - Over 50 lbs. O Pulling - Over 50 lbs. O Lifting - Over 50 lbs.
Environmental Conditions
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions Protection from weather but not necessarily from temperature change.
C Outside environmental conditions No effective protection from weather.
O Extreme cold Temperatures below 32 degrees for periods of more than one hour.
O Extreme heat Temperatures above 100 degrees for periods of more than one hour.
O Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
O Vibration Exposure to oscillating movements of the extremities of whole body.
O Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
O Atmospheric conditions One or more of the following conditions that affect the respiratory system or the skin Fumes, odors, dust, mists, gases or poor ventilation.
O Oils There is air and/or skin exposure to oils and other cutting fluids.
O Air particulates / contaminants the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Creates a culture where the safety of the team is clearly understood to be of the highest priority above all other goals. Actively participates in branch and companywide committees to champion a safe work environment. Creates, reviews and approves changes to policies, procedures, training programs, facilities and tooling. Ensures all managers, supervisors and people in assigned work area/work group conduct all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures, and regulations.
Develops long-term growth strategies for the sale of parts & services. Develops short-term business plan by ownership of annual budget. Ensures the division operates on a profitable basis. Maintains overall accountability for the financial performance of the Surface Mining Division and Weld Shop.
Creates a winning culture through teamwork by recruiting, hiring, training, coaching, and mentoring team members while developing people to ensure a robust succession plan.
Serve as Target Account Manager for specific dragline & other key customers. Develops positive relationships with the senior management level of the customer’s organization.
Strives to build an organization that is recognized by our customers for providing high quality dragline parts, dragline mechanical repairs & machining, dragline monitoring services, and structural welding & inspections for all types of equipment.
Develops and manages the relationship with key suppliers to ensure alignment of initiatives and sustainable long term financial performance.
Directly supervises the service, parts, sales, and equipment management services functions of the division. Carries out supervisory responsibilities following Ring Power’s policies and applicable law.
Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific
knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Coaching and Mentoring Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do.
Managing Change Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness. Helps individuals and groups manage the anxiety associated with significant change. Establishes processes to manage the orderly implementation of change.
Communication Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Interpersonal Skill Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Planning and Organizing Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Results Oriented Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Credibility Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Stress Management Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked.
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia & Texas- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Education And Experience
Formal Education High School diploma or GED
Experience 7 or more years
Required / Credentials
Valid drivers license.
Able to easily and effectively comprehend, speak and write in the English language.
Experienced in effectively leading and communicating with a team of people.
Has technical knowledge of products represented by the company.
Not Required But Highly Desired Criteria
Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Knowledge of draglines, their operation, maintenance and repair procedures.
Existing relationships with key suppliers and customers within the industry.
Updating of Knowledge
Job requirements frequently change requiring re-training once or more per year.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
Creativity Job requires extensive creativity and a constant need to find new and improved solutions to be effective.
Autonomy Job is not monitored. Involvement in determining overall objectives is encouraged. Use of discretion in how the work is done, setting priorities and decision making is expected. Achieving desired outcomes is evaluated with little emphasis on process.
Working Environment
Stress Load Constant exposure to these stresses (more than 80% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
Organizational Impact
A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives.
Supervisory Responsibility
Job involves leadership responsibility for one or more mid and/or high level subordinate Managers)
Physical Demands
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
O Climbing O Balancing O Stooping
O Kneeling O Crouching O Crawling
O Reaching F Standing F Sitting
F Walking O Feeling O Fingering
O Grasping O Repetitive Motion C Talking
C Hearing
O Pushing - Up to 25 lbs. O Pulling - Up to 25 lbs. O Lifting - Up to 25 lbs.
O Pushing - 26-50 lbs O Pulling - 26-50 lbs. O Lifting - 26-50 lbs.
O Pushing - Over 50 lbs. O Pulling - Over 50 lbs. O Lifting - Over 50 lbs.
Environmental Conditions
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions Protection from weather but not necessarily from temperature change.
C Outside environmental conditions No effective protection from weather.
O Extreme cold Temperatures below 32 degrees for periods of more than one hour.
O Extreme heat Temperatures above 100 degrees for periods of more than one hour.
O Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
O Vibration Exposure to oscillating movements of the extremities of whole body.
O Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
O Atmospheric conditions One or more of the following conditions that affect the respiratory system or the skin Fumes, odors, dust, mists, gases or poor ventilation.
O Oils There is air and/or skin exposure to oils and other cutting fluids.
O Air particulates / contaminants the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
