What are the responsibilities and job description for the Guest Services Front Desk at Workman Sports Complex (WOR 0504) position at RINK MANAGEMENT SERVICES CORPORATION?
Job Details
Level: Entry
Job Location: z WOR Workman Sports Complex - Effingham, IL
Position Type: Part Time
Salary Range: $12.00 - $13.00 Hourly
Description
Job Purpose
Performs a variety of customer service related duties as well as assisting the manager on duty with general supervision of facility and its programs
Duties and Responsibilities
- Interact with customers both in person and over the phone
- Communicate professionally both in writing and verbally to customers and staff
- Answer phone and provide accurate answers to customer questions
- Route calls to appropriate personnel
- Handle registration for memberships and facility programs
- Receive payments and fees for memberships and facility programs
- Accurately record payments and issues receipts
- Accurately count down drawer and maintains cash drawer balance
- Accurately enter information into database
- Maintain front desk area
- Make renewal calls and past due balance calls as assigned
- Any other duties as assigned
Qualifications
Qualifications
- Must be available to work evenings, weekends, and holidays
- High School diploma or equivalent
- Administrative experience preferred
Working Conditions
Position is located in an office environment at a recreational facility. Work may need to be performed outside or throughout the facility
Physical Requirements
Requires sitting for extended periods of time and use of a computer, keyboard, etc. May require lifting up to 50lbs.
Salary : $12 - $13
