What are the responsibilities and job description for the Guest Services Staff at Ice in Paradise (IIP 0503) position at RINK MANAGEMENT SERVICES CORPORATION?
Job Details
Description
Position: Guest Services Staff
Description & Requirements:
Performs a variety of duties with a primary focus on excellent customer service.
Duties and Responsibilities:
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Assist customers by answering questions in person and by phone
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Execute policies and procedures professionally and accurately
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Communicate with staff and guests clearly and professionally
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Ability to give proper directions and knowledge of local area
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Assist customers with recreation equipment
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Accurately handle cash and register transactions
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Maintain a clean and safe facility
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Perform basic custodial duties
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Assist managers with supervision of programs and activities
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Required to attend all training sessions and staff meetings
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Required to be ready to work immediately at time of scheduled shift
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Any other duties as assigned
Pay Range:
From $16-$17 an hour
Qualifications
Qualifications:
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Must be available to work evenings, weekends, and holidays
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Must be at least 16 years of age
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Excellent customer service experience
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Cash handling experience preferred
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Must follow all Federal, State and Local COVID mandates/guidelines
Working Conditions:
The position is located at a recreational or outdoor facility. Work may be done both indoors and outdoors. Most work will be done on or around ice.
Physical Requirements:
Position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and ice skating.
Salary : $16 - $17
