What are the responsibilities and job description for the WIC 0503 Guest Services position at RINK MANAGEMENT SERVICES CORPORATION?
Job Details
Job Location: WIC Wichita Ice Center - Wichita , KS
Salary Range: Undisclosed
Description
Job Purpose
Performs a variety of duties with primary focus on excellent customer service.
Duties and Responsibilities
- Assist customers by answering questions in person and by phone
- Execute policies and procedures professionally and accurately
- Communicate with staff and guests clearly and professionally
- Ability to give proper directions and knowledge of local area
- Assist customers with recreation equipment
- Accurately handle cash and register transactions
- Maintain a clean and safe facility
- Perform basic custodial duties
- Assist managers with supervision of programs and activities
- Required to attend all training sessions and staff meetings
- Required to be ready to work immediately at time of scheduled shift
- Any other duties as assigned
Qualifications
Qualifications
- Must be available to work evenings, weekends, and holidays
- Must be at least 16 years of age
- Excellent customer service experience
- Cash handling experience preferred
- Must follow all Federal, State and Local COVID mandates/guidelines
Working Conditions
Position is located at a recreational or outdoor facility. Work may be done both indoors and outdoors. Majority of work will be done on or around ice
Physical Requirements
Position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and ice skating.
