Senior Teller

Job Description

Job Description

Organization and Purpose

Rio Bank is a South Texas owned and managed bank with a strong focus on customer service. Our team members are passionate about helping our customers achieve their financial goals. We are committed to providing our employees with the tools and resources they need to succeed, and we offer a variety of career opportunities that allow our employees to grow and develop.

If you are looking for a challenging and rewarding career in banking, Rio Bank is the place for you. We are looking for a highly motivated Senior Teller to join our growing team in Harlingen , Texas . The ideal candidate has strong customer service skills, cash handling experience and an interest in learning more about banking.

Summary

The Senior Teller is a frontline ambassador of the bank, providing face-to-face customer service and processing a variety of financial transactions. This position is the first point of contact for many customers and plays a critical role in ensuring a smooth and positive banking experience. The Teller is responsible for providing quality customer service, balancing daily and guiding Tellers through more complex transactions.

Work Schedule

This is a full-time position , generally scheduled to work 40 hours per week.

Monday - Friday, 7 : 45 a.m. to 6 : 15 p.m. (hours vary)

Saturdays, 8 : 45 a.m. to 1 : 15 p.m. (on rotation)

What You'll Do :

• Process customer transactions, such as deposits, withdrawals and loan payments.
• Maintain accurate records of all transactions.
• Balance cash drawer daily and reconcile discrepancies.
• Assist in ordering, receiving, verifying, and distributing cash
• Provide customer service and answer questions about bank products and services.
• Assist with opening and closing the bank.
• Perform other duties as assigned.

What We're Looking For :

What We Offer :

COMPETENCY : Cash handling, customer service, teamwork & dependability, problem solving / analysis, attention to detail, job knowledge, teller balancing record, productivity and communication proficiency.

WORK ENVIRONMENT : This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, keyboards, phones, photocopiers, adding machines and scanners.

PHYSICAL DEMANDS : While performing the duties of this job, the incumbent is required to talk, hear, stand, walk, stoop and manipulate (lift, carry, move) light to heavy weights of 5 to 40 pounds. This position involves standing for long periods of time, frequently viewing a computer monitor; requires good hand-eye coordination and good arm, hand and finger dexterity, including the ability to grasp.

TRAVEL : Occasional t ravel to assist at other banking centers as needed.

Rio Bank is an equal opportunity employer and is committed to providing equal employment opportunity for all persons regardless of race, religion, color, sex, national origin, age, disability, veteran status, sexual orientation or gender identity. Reasonable accommodations for an individual’s disabilities will be made for qualified applicants who are able to successfully perform the essential functions of the job with or without reasonable accommodation.