What are the responsibilities and job description for the Director, Enterprise Applications and Development Operations position at Rio Hondo College?
Posting Details
Position Information
Job Number
MAN00129P
Position Title
Director, Enterprise Applications and Development Operations
Position Type
Classified Administrator
Percentage Employee
Number of Months Assignment
12
Starting Date
As soon as possible
Current Work Schedule
Monday thru Friday 8:00 a.m.- 4:30 p.m. Days and hours of employment may change depending on District needs.
Salary Range
Management Salary Range 52
Salary
$159,635 – $194,517/Annually – Successful candidate will start at Step 1 except in cases where District deems appropriate.
Shift Differential
FLSA
Exempt
Location
Main Campus
Department
Information Technology (Dept)
Open Date
03/21/2025
Closing Date
04/04/2025
Open Until Filled
No
About Rio Hondo College
About Río Hondo College
Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.
Strengths
Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our College’s 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.
Río Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students’ success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.
Río Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.
Río Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelor’s degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team, top-notch athletic teams, student leadership opportunities, travel abroad experiences and more.
In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Río Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.
Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.
Strengths
Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our College’s 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.
Río Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students’ success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.
Río Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.
Río Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelor’s degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team, top-notch athletic teams, student leadership opportunities, travel abroad experiences and more.
In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Río Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.
Basic Function
Under the direction of an administrator, oversees the day-to-day operations of the District’s Information Technology Services applications and development. The incumbent directs the work of assigned staff to ensure the completion of various special projects and assignments in alignment with industry best practices and standards.
Minimum Qualifications
- Bachelor’s Degree in Computer science or related discipline; AND
- Two (2) years of experience working in the field of information technology services or related field; WITH
- One (1) year of experience working in a lead role within an IT services education and experience which would provide the required qualifications for the position.
- Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, faculty, and staff.
Equivalencies
None
Essential Duties
1. Directs and supervises the work for all activities related to the analysis, design, development, testing, and implementation of software applications including but not limited to maintenance, support, and upgrades. E
2. Implements department policy changes, policy modifications, special assignments, goals, and objectives. E
3. Evaluates and analyzes employee performance to mitigate and address performance issues for assigned staff; works with administrator/manager and Human Resources (HR) to address employee issues and/or concerns; makes and follows disciplinary recommendations in alignment with the employee group’s Collective Bargaining Agreement (CBA) in partnership with HR. E
4. Participates in the District’s recruitment and selection committee processes in the recommendation and hiring of department staff; assists with onboarding and training of staff. E
5. Assigns and apportions work amongst classified staff, short-term, and temporary staff. E
6. Receives, reviews, and approves/denies requests for time off from assigned staff. E
7. Tracks and monitors assigned budgets; assists administrator or manager with budget planning, development, and administration. E
8. Ensures that the operations of the department functions or responsibilities comply with organizational policies and state and federal regulations. E
9. Assesses the operations related to the area of assignment; assists the supervising manager in determining whether or not long- and short-term goals have been accomplished; reviews missed opportunities and makes recommendations to address identified shortcomings. E
10. Plans, develops, and implements projects; ensures the on-time completion of projects. E
11. Performs technical code reviews of the front and back end to ensure that applications comply with District standards. E
12. Maintains constant communication with campus staff regarding established cases, issues, or concerns; resolves problems during the program/application development process. E
13. Evaluates the efficiency and effectiveness of service delivery methods and procedures to identify problems and implement improvements. E
14. Develops innovative ways to integrate systems and offers recommendations on emerging technologies that can be introduced and integrated into District operations. E
15. Provides guidance and technical advice on District software selections to inform technological acquisition decisions. E
16. Ensures the completion of projects by providing development support for critical activities, as necessary. E
17. Meets end users to establish application needs; recommends future enhancements or new systems that will meet District needs. E
18. Enables end users to fully utilize all services and capabilities of administrative systems and resolve problems. E
19. Develops technical documentation to document information including but not limited to, which applications operate specific servers. E
20. Performs a variety of clerical and administrative duties in support of the department’s day-to-day activities and/or operations including but not limited to greets and directs visitors, answers phone calls, responds to callers, and directs incoming phone calls; opens, screens, and distributes mail and correspondence; photocopies documents and requests duplication services; ensures maintenance and repairs of assigned work areas, facilities, or equipment; enters various requests for services from IT, Facilities, and Maintenance; contacts vendors for equipment service, when needed; follows-up with vendors to ensure satisfactory completion or requests; may perform simple repairs or maintenance standard office equipment. E
21. Serves on and participates in a variety of IT security related committees, as appropriate. E
22. Perform related duties and responsibilities as assigned.
2. Implements department policy changes, policy modifications, special assignments, goals, and objectives. E
3. Evaluates and analyzes employee performance to mitigate and address performance issues for assigned staff; works with administrator/manager and Human Resources (HR) to address employee issues and/or concerns; makes and follows disciplinary recommendations in alignment with the employee group’s Collective Bargaining Agreement (CBA) in partnership with HR. E
4. Participates in the District’s recruitment and selection committee processes in the recommendation and hiring of department staff; assists with onboarding and training of staff. E
5. Assigns and apportions work amongst classified staff, short-term, and temporary staff. E
6. Receives, reviews, and approves/denies requests for time off from assigned staff. E
7. Tracks and monitors assigned budgets; assists administrator or manager with budget planning, development, and administration. E
8. Ensures that the operations of the department functions or responsibilities comply with organizational policies and state and federal regulations. E
9. Assesses the operations related to the area of assignment; assists the supervising manager in determining whether or not long- and short-term goals have been accomplished; reviews missed opportunities and makes recommendations to address identified shortcomings. E
10. Plans, develops, and implements projects; ensures the on-time completion of projects. E
11. Performs technical code reviews of the front and back end to ensure that applications comply with District standards. E
12. Maintains constant communication with campus staff regarding established cases, issues, or concerns; resolves problems during the program/application development process. E
13. Evaluates the efficiency and effectiveness of service delivery methods and procedures to identify problems and implement improvements. E
14. Develops innovative ways to integrate systems and offers recommendations on emerging technologies that can be introduced and integrated into District operations. E
15. Provides guidance and technical advice on District software selections to inform technological acquisition decisions. E
16. Ensures the completion of projects by providing development support for critical activities, as necessary. E
17. Meets end users to establish application needs; recommends future enhancements or new systems that will meet District needs. E
18. Enables end users to fully utilize all services and capabilities of administrative systems and resolve problems. E
19. Develops technical documentation to document information including but not limited to, which applications operate specific servers. E
20. Performs a variety of clerical and administrative duties in support of the department’s day-to-day activities and/or operations including but not limited to greets and directs visitors, answers phone calls, responds to callers, and directs incoming phone calls; opens, screens, and distributes mail and correspondence; photocopies documents and requests duplication services; ensures maintenance and repairs of assigned work areas, facilities, or equipment; enters various requests for services from IT, Facilities, and Maintenance; contacts vendors for equipment service, when needed; follows-up with vendors to ensure satisfactory completion or requests; may perform simple repairs or maintenance standard office equipment. E
21. Serves on and participates in a variety of IT security related committees, as appropriate. E
22. Perform related duties and responsibilities as assigned.
Supervision Exercised
Other Job Related Duties
Job Related and Essential Qualifications
Knowledge of:
Ability to:
- District and college policies, procedures, rules, practices, and regulations related to the area of assignment.
- California Education Code and Title V as it relates to the area of assignment.
- Federal Educational Rights and Privacy Act (FERPA).
- Federal, state, and local laws, codes, and regulations pertinent to the area of responsibility.
- Software development life cycle (SDLC).
- Project management.
- Standard programming languages.
- DevOps.
- Enterprise Resource Planning (ERP) systems.
- Applications development standards.
- Timekeeping software.
- General office software.
- IT environment in higher education or other public government agency.
- ERP systems best practices, and standards.
- Institution-wide networks, systems, and applications.
- Development and implementation of IT policies and procedures.
- Best practices and procedures on use of various office equipment.
- Correct English usage, grammar, spelling, punctuation, and vocabulary.
- Effective communication techniques and interpersonal skills using tact, patience, and courtesy.
Ability to:
- Independently perform the essential responsibilities of the position.
- Analyze, conceptualize, and problem solve.
- Oversee software development activities and project management.
- Ensure applications adhere to industry standards.
- Apply knowledge of project management to ensure projects remain within budget, effectively address developmental discrepancies.
- Develop and implement goals.
- Apply knowledge of standard programming languages to ensure industry programming standards are applied, develop program software/systems according to desired functions.
- Integrate information systems and applications.
- Implement application development standards to provide technical assistance with the software acquisition process.
- Apply knowledge of ERP systems and applications development standards to maximize software development and integrate systems.
- Apply DevOps strategies to improve applications development practices and integrate application development, application delivery, and application management.
- Ensure software/application systems is developed in alignment with information technology industry standards.
- Plan project schedules and prioritize tasks among subordinate staff to ensure proper workflow and successfully meet project deadlines.
- Maintain current on new technology.
- Utilize general office software to develop reports, create technical documentation, aggregate data, and communicate with staff, vendors, and contractors.
- Provide technical direction, coaching, and professional development opportunities to developers.
- Set the standard for the type of programming that is used for District applications.
- Effectively adhere to project budgets.
- Develop and maintain effective working relationships with District staff, vendors, and contractors.
- Apply strong interpersonal and consultative skills.
- Present ideas in user-friendly ways.
- Prioritize and execute tasks in a high-pressure environment and meet deadlines.
- Work in a collaborative environment.
- Define problems, collect data, establish facts and draw valid conclusions.
- Maintain confidentiality regarding District systems and processes.
- Remain informed and current with changes and best practices within legal, regulatory, and technology environments affecting IT systems and networks.
- Attend and participate in professional conferences and trainings related to the area of the assignment.
- Maintain confidentiality regarding District systems and processes.
- Break down systems projects into actions, terms, and set timeframes.
- Maintain systems project notes and records.
- Update stakeholders for the status of systems project(s).
- Plan, organize, and prioritize workload to meet schedules and timelines.
- Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.
- Understand and follow oral and written directions.
- Effectively communicate both verbally and in writing.
- Operate various office machines (including personal computers and copiers) and the use of software, such as, Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and District Enterprise Resource Planning (ERP) Systems.
- Establish and maintain cooperative and working relationships with those encountered in the course of work.
- Interpret and apply pertinent Federal, State, and local laws, codes, and regulations including District policies and administrative procedures.
Foreign Degrees
Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an Evaluation Service prior to the closing date. Certification must be attached with copies of transcripts.
License Certificates/Credentials
- Possession of, or ability to obtain, an appropriate, valid driver’s license.
- May be required to travel for various off-site meetings, trainings, conferences, and or events in support of the overall objective of the position.
Desired Qualifications
- Master’s degree. Three (3) to five (5) years of experience working in the field of information technology services.
- Project Management Professional (PMP) Certification.
Working Conditions
MENTAL DEMANDS:
While performing the duties of this class, incumbents are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information and skills; perform highly detailed work on multiple, concurrent tasks; and interact with District, students, vendors and others encountered in the course of work, some of whom are dissatisfied or abusive.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees work under typical office conditions, in a controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may encounter frequent interruptions and interaction with frustrated and/or upset staff, the public, and private representatives related to interpreting and enforcing department policies and procedures. The noise level within the office environment may vary depending on activities of the office.
The Americans with Disabilities Act (ADA) requires us to identify the essential (E) of the job duties/functions of the position. We have indicated those duties with an E on the job description.
While performing the duties of this class, incumbents are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information and skills; perform highly detailed work on multiple, concurrent tasks; and interact with District, students, vendors and others encountered in the course of work, some of whom are dissatisfied or abusive.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees work under typical office conditions, in a controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may encounter frequent interruptions and interaction with frustrated and/or upset staff, the public, and private representatives related to interpreting and enforcing department policies and procedures. The noise level within the office environment may vary depending on activities of the office.
The Americans with Disabilities Act (ADA) requires us to identify the essential (E) of the job duties/functions of the position. We have indicated those duties with an E on the job description.
Position Description
Applications are currently being accepted for Director, Enterprise Applications and Development Operations.
Application Procedure
Applications must be submitted by 11:59 p.m. PT on the closing date.
Applicants must submit a complete online application that includes the items listed.
Applicants must submit a complete online application that includes the items listed.
- Rio Hondo College online application (which includes supplemental questions)
- Résumé/Curriculum Vitae
- Complete transcripts of all colleges/university studies, including degree earned (copies will be accepted) NOTE: Transcripts from multiples colleges/universities may need to be scanned as one document, then uploaded.
- Transcripts must include degree awarded and confer date (please circle conferral date on transcripts). Transcripts without this information and online applications without transcripts will be disqualified.
- PAPER APPLICATIONS AND APPLICATION MATERIALS SENT VIA MAIL, FAX, OR EMAIL WILL NOT BE ACCEPTED.
- NOTE THAT ALL CORRESPONDENCE, INCLUDING INTERVIEW INVITATIONS, WILL BE SENT VIA EMAIL.
Special Instructions to Applicants
SELECTION PROCESS AND TENTATIVE SCHEDULE: *Please note this is a tentative timeline and subject to change.
Application deadline: 4/4/25
Application screening: week of 4/14/25
Applications are initially screened for completeness and Minimum Qualifications.
Complete applications are forwarded to the Department hiring committee for further review.
First level interview: 5/2/25
Final interview tentatively planned for: TBD
Application deadline: 4/4/25
Application screening: week of 4/14/25
Applications are initially screened for completeness and Minimum Qualifications.
Complete applications are forwarded to the Department hiring committee for further review.
First level interview: 5/2/25
Final interview tentatively planned for: TBD
Additional Information
- The Immigration Reform and Control Act requires the District obtain documentation from every individual who is employed which verifies identity and authorizes his/her right to work in the United States.
- Successful candidate is responsible for verifying all prior work experience and providing all academic transcripts for purposes of salary placement.
- As a condition of employment, the selected applicant must provide a set of fingerprints (at the applicant’s expense) taken by an official LiveScan agency.
- Provide a Certificate of Tuberculosis Exam for initial employment (The certificate must be renewed every 4 years as a condition of continuing employment).
- For positions requiring a valid California driver’s license, proof of insurability is required.
- Applicants who are protected under the Americans with Disabilities Act and require accommodations for completing the application process, testing (if required for position), or the interview, please notify the Human Resources Office.
- A copy of this announcement will be provided in Braille to visually impaired applicants upon request.
Commitment to Diversity
All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.
Cancel RTF Policy
WE RESERVE THE RIGHT TO RE-OPEN, RE-ADVERTISE, DELAY OR CANCEL FILLING THIS POSITION.
THIS RECRUITMENT MAY BE USED TO FILL FUTURE VACANCIES.
EEO Statement
Rio Hondo College is committed to employing qualified administrators, faculty and staff members who are dedicated to student success. The Board recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates.
Salary : $159,635 - $194,517
