This job posting is for the 2024-2025 contract year
Rio Rancho Public Schools- IT Department
240-day contract
Job Title : IT Junior Systems Administrator
Skills / Aptitudes :
The Junior Systems Administrator will support the school district's IT infrastructure, ensuring smooth operation of systems, networks, and devices used by students, staff, and administrators. This position is ideal for a motivated individual with a passion for technology and education, looking to grow their skills in a dynamic environment. Be a part of a mission-driven organization that impacts education and student success. Grow your technical skills with mentorship and training opportunities. Work in a supportive, team-oriented environment.
Minimum Qualifications :
Education and Experience
- Associate's Degree in Information Technology, Computer Science, or a related field (or equivalent experience); and
- Experience in an educational setting is preferred, but not required.
Technical Skills
Basic knowledge of Windows Server and Active Directory management;Familiarity with cloud platforms like Microsoft Azure or Google Workspace for Education;Understanding of basic networking concepts (TCP / IP, DNS, DHCP);Experience with mobile device management (MDM) solutions, such as Microsoft Intune; andExperience with virtualization technologies (Vmware, HyperV).Soft Skills
Strong problem-solving skills and attention to detail;Excellent communication and interpersonal skills, especially in working with non-technical users; andAbility to prioritize and manage multiple tasks effectively.Essential Responsibilities :
Systems Administration
Assist in managing and maintaining server infrastructure, including Windows Server environments and cloud services like Microsoft Azure;Perform routine maintenance, updates, and patches on servers, systems, and devices :Support the implementation of security protocols to safeguard district data and systems : andAssist in the maintenance of VMware Vcenter environment, including security patches, server deployment, and setup.Network / Security Support
Monitor network performance and troubleshoot connectivity issues;Assist in managing firewalls, switches, and access points to ensure a reliable network for educational needs;Support the integration of new network equipment and systems; andWork with security engineer to harden servers, build firewall rules, and improve security posture.Device and Software Management
Provide technical support for district devices, including desktops, laptops, tablets, and smartboards;Assist with deploying and managing applications, including Microsoft 365 and educational software; andCollaborate with the Systems Architect to enforce device management policies using tools like Intune.Help Desk and Support
Act as the first point of contact for tier 3 IT-related issues, ensuring prompt and effective resolution;Assist staff and students with hardware and software troubleshooting; andMaintain accurate documentation of tickets, issues, and resolutions.Technology Integration
Collaborate with educators and staff to support the integration of technology in classrooms; andHelp ensure compliance with district policies and procedures for technology use.Work Hours
8) Hours per day / 240 day contract;Supervisor may assign additional work hours;Employee performs On-Call and Call-Back duties as assigned; andEmployee is required to perform Emergency Call-Back.Application Procedures :
The following documents must be attached to complete this application :
One (1) transcript from each crediting college or university if not current in personnel file; or, if you do not have collegge or university transcripts, a copy of High School Diploma or GED Certificate;Valid Driver's License; andCopy of Professional License(s), if applicable.An Equal Opportunity Employer