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IT Junior Systems Administrator

Rio Rancho Public Schools
Rio Rancho, NM Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

This job posting is for the 2024-2025 contract year

Rio Rancho Public Schools- IT Department

240-day contract

Job Title : IT Junior Systems Administrator

Skills / Aptitudes :

The Junior Systems Administrator will support the school district's IT infrastructure, ensuring smooth operation of systems, networks, and devices used by students, staff, and administrators. This position is ideal for a motivated individual with a passion for technology and education, looking to grow their skills in a dynamic environment. Be a part of a mission-driven organization that impacts education and student success. Grow your technical skills with mentorship and training opportunities. Work in a supportive, team-oriented environment.

Minimum Qualifications :

Education and Experience

  • Associate's Degree in Information Technology, Computer Science, or a related field (or equivalent experience); and
  • Experience in an educational setting is preferred, but not required.

Technical Skills

  • Basic knowledge of Windows Server and Active Directory management;
  • Familiarity with cloud platforms like Microsoft Azure or Google Workspace for Education;
  • Understanding of basic networking concepts (TCP / IP, DNS, DHCP);
  • Experience with mobile device management (MDM) solutions, such as Microsoft Intune; and
  • Experience with virtualization technologies (Vmware, HyperV).
  • Soft Skills

  • Strong problem-solving skills and attention to detail;
  • Excellent communication and interpersonal skills, especially in working with non-technical users; and
  • Ability to prioritize and manage multiple tasks effectively.
  • Essential Responsibilities :

    Systems Administration

  • Assist in managing and maintaining server infrastructure, including Windows Server environments and cloud services like Microsoft Azure;
  • Perform routine maintenance, updates, and patches on servers, systems, and devices :
  • Support the implementation of security protocols to safeguard district data and systems : and
  • Assist in the maintenance of VMware Vcenter environment, including security patches, server deployment, and setup.
  • Network / Security Support

  • Monitor network performance and troubleshoot connectivity issues;
  • Assist in managing firewalls, switches, and access points to ensure a reliable network for educational needs;
  • Support the integration of new network equipment and systems; and
  • Work with security engineer to harden servers, build firewall rules, and improve security posture.
  • Device and Software Management

  • Provide technical support for district devices, including desktops, laptops, tablets, and smartboards;
  • Assist with deploying and managing applications, including Microsoft 365 and educational software; and
  • Collaborate with the Systems Architect to enforce device management policies using tools like Intune.
  • Help Desk and Support

  • Act as the first point of contact for tier 3 IT-related issues, ensuring prompt and effective resolution;
  • Assist staff and students with hardware and software troubleshooting; and
  • Maintain accurate documentation of tickets, issues, and resolutions.
  • Technology Integration

  • Collaborate with educators and staff to support the integration of technology in classrooms; and
  • Help ensure compliance with district policies and procedures for technology use.
  • Work Hours

  • 8) Hours per day / 240 day contract;
  • Supervisor may assign additional work hours;
  • Employee performs On-Call and Call-Back duties as assigned; and
  • Employee is required to perform Emergency Call-Back.
  • Application Procedures :

    The following documents must be attached to complete this application :

  • One (1) transcript from each crediting college or university if not current in personnel file; or, if you do not have collegge or university transcripts, a copy of High School Diploma or GED Certificate;
  • Valid Driver's License; and
  • Copy of Professional License(s), if applicable.
  • An Equal Opportunity Employer

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