What are the responsibilities and job description for the Admissions Assistant - Nights position at Rio Vista Behavioral Health Hospital?
Overview
Shift:
Monday through Friday 11pm-7am
Purpose Statement
Responsible for the admission and registration of incoming patients .
Responsibilities
ESSENTIAL FUNCTIONS:
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
RIOVIS
Shift:
Monday through Friday 11pm-7am
Purpose Statement
Responsible for the admission and registration of incoming patients .
Responsibilities
ESSENTIAL FUNCTIONS:
- Greet and search new patients and those transporting patients upon arrival .
- Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims , and answering phones .
- Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing, notify the clinical lead of the patient’s arrival , and escort the patient and documentation to the appropriate location within the facility.
- Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
- Ensure all required patient information is received and processed and necessary appointments are made with the proper behavioral or medical health personnel.
- Demonstrate a positive, empathetic , and professional attitude toward customers always.
- When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority .
- Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
- Ensure the well-being of patients and provide a positive, supportive, and structured environment.
- Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
- Document timely, accurate, and appropriate clinical information in patients’ medical records and inpatient registration or other technology systems.
- Assist in providing a safe, secure, clean and, comfortable environment for patients, significant others and, staff.
- Interact routinely with patients, observe behaviors, and communicate significant observations to admissions staff.
- May obtain patient's vital signs, height, and weight as assigned and document in the patient record.
- Engage patients in activities and interactions designed to encourage the achievement of the treatment goals.
- Assist incoming patients /family members with contraband searches, and itemizing belongings and valuables when needed.
- Complete and maintain required documentation.
- Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
- May provide transportation for the patient, or coordinate transportation with an appropriate staff member.
- Recognize that patient safety is a top priority.
- Data Entry
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Bachelor’s degree is preferred; Social Services field is a plus .
- One or more year s’ experience in healthcare preferred .
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
RIOVIS
Admissions Counselor - Nights
Rio Vista Behavioral Health -
El Paso, TX
ADMISSIONS COUNSELOR - FT NIGHTS
Rio Vista Behavioral Health -
El Paso, TX
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