What are the responsibilities and job description for the Front Desk Sales Associate position at Riolaser?
Riolaser Clinic is seeking a friendly, professional, and results-driven Front Desk Sales Associate to join our team. The ideal candidate will have a passion for customer service, strong sales skills, and a genuine interest in the beauty and wellness industry, specifically in laser hair removal. As a Front Desk Sales Associate, you will be the first point of contact for clients, providing exceptional service and promoting our services to ensure client satisfaction and retention.
Key Responsibilities:
- Greet and assist clients as they arrive at the clinic, creating a welcoming and professional environment.
- Answer phone calls, schedule appointments, and handle inquiries about services, pricing, and promotions.
- Provide detailed information to clients about laser hair removal procedures, benefits, and aftercare instructions.
- Assist with managing client records, ensuring accurate and up-to-date information in the system.
- Promote and upsell clinic services and products to meet sales goals.
- Process payments, handle billing inquiries, and maintain accurate transaction records.
- Ensure that the front desk area is clean, organized, and well-stocked.
- Maintain a positive relationship with clients, addressing concerns or issues promptly and professionally.
- Collaborate with the clinical team to ensure smooth operations and excellent customer experience.
Qualifications:
- High school diploma or equivalent (some college preferred).
- Previous experience in customer service, sales, or a healthcare/beauty-related field is a plus.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of laser hair removal services is a plus, but not required (training will be provided).
- Positive attitude, professional appearance, and a passion for helping others.
- Basic computer skills and experience with scheduling software or point-of-sale systems is preferred.
What We Offer:
- Competitive hourly rate with potential for commission-based earnings.
- Opportunities for growth and career advancement within the clinic.
- A supportive, team-oriented work environment.
- Training in laser hair removal procedures and clinic operations.
- Discounts on services and products offered at Riolaser Clinic.
If you are an enthusiastic and customer-focused individual with a passion for sales and the beauty industry, we invite you to apply to join our team at RiolaserClinic!