What are the responsibilities and job description for the Operations Manager position at Riot Hospitality Group?
About Riot Hospitality Group
Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.
Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Dayclub / Clubhouse, The District, and SEVEN.
Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.
The W Scottsdale's Cottontail Lounge is currently looking for an Operations Manager to join our team!
We're searching for a candidate who can:
- Ensure exceptional guest experiences.
- Work as a team player and actively contribute to the success of the bar/restaurant experience.
- Manage payroll admin duties, including updating employee punches, update tip sheet, finalize and submit payroll.
- Work with vendors and the accounting team to maintain record of invoices and ensure timely payment.
- Ensure the venue is in working order. Address any maintenance issues with the hotel maintenance team.
- Maintain adequate staffing, onboard new employees, complete I9’s, and ensure employees are up to date on certifications.
- Perform other supportive functions as determined by the supervisor.
- Previous experience in nightlife or other related fields.
- Strong leadership qualities.
- Strong attention to detail.
- Excellent communication skills.
- A guest-oriented mindset.
- Required food and alcohol manager certifications (Title 4 Basic & Title 4 Management, Certified Food Manager)
- Fun work environment in a sweet location with an amazing and collaborative team!
- Access to medical, dental, vision, life insurance, short-term & long-term disability, voluntary benefits, employee assistance program, and pet insurance
- Paid Vacation & Sick Leave
- Employee discounts at our many venues
- Exclusive access to events, shows, and other happenings
