What are the responsibilities and job description for the VIP Host position at Riot Hospitality Group?
About Riot Hospitality Group
Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.
Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Dayclub / Clubhouse, The District, and SEVEN.
Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.
The W Scottsdale WET Deck, Cottontail Lounge & Living Room is currently looking for a VIP Host to join our team!
We're searching for a candidate who can:
- Develop repeat clientele and establish relationships.
- Book VIP reservations.
- Greet guests and warmly welcome them to the venue upon arrival, ensuring they have an incredible VIP experience.
- Manage daily reservations and walk-ins.
- Answer VIP phone and manage inquiries.
- Excellent communication skills.
- A guest-oriented mindset.
- Previous experience in the VIP entertainment/nightlife industry.
- Ability to perform well under pressure and stress.
- Ability to maintain positive working relationships with all team members.
- Necessary food and alcohol certifications.
- Fun work environment in a sweet location with an amazing and collaborative team!
- Access to medical, dental, vision, life insurance, short-term & long-term disability, employee assistance program, and pet insurance (measurement period necessary for access to full-time benefits)
- Paid sick leave
- Employee discounts at our many venues
- Exclusive access to events, shows, and other happenings
