What are the responsibilities and job description for the 2025 Spring Tournament Operations Intern position at Ripken Baseball?
Overview:
As a successful Intern, you will be responsible for assisting with operations during our spring events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit.
Responsibilities:
- Work directly under the Event Coordinator in assisting him/her with rosters, welcome packets, and paperwork before each tournament and for softball spring training
- Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards
- Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament
- Work directly with front office personnel to successfully execute all tournaments
- Perform basic grounds crew duties such as field work and filling water coolers
- Execute basic cleaning duties which include but are not limited to, sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash
- Assist Food and Beverage and Retail Managers as needed. Responsibilities include, but are not limited to, cashier, grill, restocking retail floor
- Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service
- Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand
- Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants
Qualifications:
Required:
- Bachelor’s Degree or working towards Bachelor’s Degree in related field
- Computer skills, particularly in Excel and Word
- Excellent verbal and written communication skills
- Strong work ethic
- Team player who is willing and able to listen and learn
- Ability and commitment to work long hours, including weekends, depending on business needs
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
