What are the responsibilities and job description for the Supervisor position at Ripley Entertainment Inc?
JOB DESCRIPTION
Position Title: Supervisor
Basic Function:
A Supervisor is responsible for maintaining Guest Services. They are responsible for the various tasks involved in the overall opening, daily, and closing operations of the attraction as well as responsible for upholding cleanliness and safety standards of the facility.
Principle Responsibilities:
1. Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, exhibit knowledge and all other components of Guest Service.
2. Communicate the Guest Service standards.
3. Maintain all show standards, display presentation, maintenance, safety, signing standards, and cleanliness.
4. Maintain adherence to all Company policies and procedures.
5. Assist in the management of tasks including cash management (safe, cash outs, deposits, etc…).
6. Any other duties as assigned by Management.
7. Will be responsible to help with relieving for lunch breaks as well as working floor shifts when needed.
Essential Skills / Requirements:
- Management: the ability to organize and manage multiple priorities.
- Quality oriented and attention to detail.
- Ability to process information/merchandise through systems and POS Register systems.
- Ability to communicate with associates and guests.
- Ability to read, count, and write to accurately complete all documentation.
- Ability to operate and use all equipment necessary to run an attraction.
- Ability to climb ladders.
- Ability to move or transfer supplies throughout the attraction generally weighing 0 - 50 pounds.
- Ability to work varied hours/days as business dictates.
- Must be a team player and help with all daily tasks to upkeep facility to maintain the highest standards of cleanliness and safety.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
