What are the responsibilities and job description for the Residential Inside Sales Agent position at Ripple Fiber?
Residential Inside Sales Agent | Ripple Fiber
Join Our Team as a Residential Inside Sales Agent!
Are you a results-driven sales professional with a passion for helping customers find the best internet solutions? Ripple Fiber is looking for an enthusiastic Residential Inside Sales Agent to be a key part of our growing team. In this role, you will connect with potential customers, guiding them through our innovative fiber internet services and ensuring they receive the best solutions to meet their needs.
If you excel in a fast-paced sales environment, enjoy building customer relationships, and thrive on exceeding targets, we want to hear from you!
About Ripple Fiber
Our mission is to provide access to the best internet for life, while bridging the digital divide, using advanced technology aimed at improving people’s lives. Our technology has proven successful in other countries around the world and has provided ease of access to more opportunities from an education, entertainment, and employment perspective.
We have achieved the above by providing faster, more stable fiber internet connection, providing each user with their own bandwidth without needing to share with anyone else. Simply put, the capacity of fiber is a lot faster than copper and is the internet of the future.
Our aim is to provide this internet access to over 3 million homes over the next 7 years, across various states.
About our culture
We are a dynamic fast-growing, fast-paced, innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.
Responsibilities:
· Engage with potential customers through inbound sales calls, educating them on Ripple Fiber’s high-speed internet services.
· Utilize a consultative sales approach to understand customer needs, overcome objections, and recommend tailored solutions.
· Build strong customer relationships by delivering personalized, positive interactions that create lasting impressions.
· Clearly and effectively communicate product benefits, ensuring customers understand the value of our services.
· Apply active listening, problem-solving, and negotiation skills to address customer concerns and drive sales.
· Assist customers with inquiries beyond sales when needed, always looking for opportunities to transition interactions into sales.
· Maintain a deep knowledge of Ripple Fiber’s products and customer journey to provide expert recommendations.
· Accurately document customer interactions and ensure data security.
· Consistently meet or exceed daily, weekly, and monthly sales targets.
Qualifications
· High school diploma or equivalent required.
· Minimum of 2 years of call center sales experience, with a proven track record of exceeding sales goals.
· Strong verbal and written communication skills.
· Ability to multi-task, prioritize, and manage time effectively in a high-energy environment.
· Passion for customer service and sales, with a drive to succeed.
We offer a competitive salary, comprehensive benefits package (including 401k packages), various perks and opportunities for growth and development.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
Salary : $40,000
