What are the responsibilities and job description for the Fraud Manager position at Rippling?
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America"s best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.
About the role
As a Fraud Manager at Rippling, you will play a key role in safeguarding the financial integrity of our clients by identifying and mitigating fraud risks across our suite of financial products. You will be responsible for developing and enhancing fraud detection and risk mitigation strategies, with a focus on transaction fraud monitoring, account takeover (ATO) prevention, and fraud incident investigation. You will work closely with cross-functional teams including data science, security, compliance, product, and engineering teams. This is an excellent opportunity for a fraud prevention professional to grow their career in a fast-paced, dynamic environment. Your responsibilities will include :
What you will do
- Monitor and review high-risk transactions on a daily basis across Payroll, Bill Pay, and Corporate Card products to identify suspicious activity. Take prompt action to mitigate fraud risks and escalate issues as needed to minimize exposure and impact.
- Identify suspicious activities and fraud patterns, and perform thorough investigations on high-risk transactions when necessary. Leverage data analysis and fraud detection tools to make informed decisions.
- Design and maintain fraud transaction monitoring rules for Payroll, Bill Pay, and Card transactions, continuously refining them to address emerging fraud risks and improve detection capabilities.
- Improve policies and controls to prevent unauthorized access to accounts. Collaborate with the Security team to develop ATO tracking, analyze customer events, and establish detection rules to prevent fraud and account takeovers.
- Evaluate and enhance fraud detection strategies, balancing the need for robust fraud prevention with the goal of maintaining a seamless user experience and operational efficiency.
- Work closely with the Fraud, Security, Sales, Customer Service, and Compliance teams to improve fraud monitoring and response processes, and promote a collaborative approach to fraud risk management.
- Partner with cross functional teams to design and refine fraud detection tools and investigative systems, improving the efficiency and effectiveness of fraud mitigation efforts.
- Regularly assess fraud risks across various financial transactions, recommending and implementing strategies to minimize risk and improve fraud prevention effectiveness.
What you will need
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee"s role.
This role will receive a competitive salary benefits equity. A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
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