What are the responsibilities and job description for the Manager, SMB Account Management position at Rippling?
About Rippling
Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employee's payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world"s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America"s best startup employers by Forbes (#12 out of 500).
About the role
We're looking for a pragmatic, growth-minded Sales Manager with a proven track record of success to lead our remote US-based Account Management team. As first line manager, you will coach and develop Account Managers in a horizontal customer segment. You will lead your teams to meet their quota attainment and personal objectives. You will be responsible for developing multiple employees for promotion in this fast growing company.
You will report to our Director of SMB Account Management and work closely with our Account Management leadership team.
What you will do
- Manage a team of SMB Account Managers to deliver monthly goal-attainment.
- Provide leadership and direction to a high-performance team – including hiring, training, and pace setting.
- Develop specific and targeted goals for contributors on your team to help them grow and develop.
- Find innovative and creative ways to improve and increase performance.
- Execute, iterate, and improve on set piece customer engagements to develop best practices that scale.
- Support consistent and consultative sales and client success processes.
- Directly manage and resolve customer escalations.
- Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done.
What you will need
Additional Information
This role will receive a competitive On-Target Earnings (base salary sales commission) benefits equity. The On-Target Earnings
OTE (60 / 40 commission split) : $185,000 / year
A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed above.
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee"s role.
LI-HYBRID
PI260517430
Salary : $185,000
