What are the responsibilities and job description for the Manager, Spend Account Management position at Rippling?
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America"s best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.
About the role
As our Rippling Spend Manager of Account Management, you will lead and develop a team of Rippling Spend Account Managers for a fast-paced, high-growth company.
Your leadership will have a direct impact on the growth of Rippling Spend, the training and development of your team, and you'll be an integral part of Rippling's growth. This position reports to our Director of Post-Sales for Rippling Spend and works closely with our Spend leadership team.
What you will do
- Manage, coach and scale a team of Account Managers
- Provide leadership and direction to a high-performance team – including hiring, training, and pace-setting
- Monitor monthly performance : activity, pipelines, forecasts, and closed-deals to ensure quota attainment
- Develop specific and targeted goals for contributors on your team to help them grow and develop
- Find innovative and creative ways to improve and increase performance
- Take an entrepreneurial approach to the role - execute, iterate, and improve on set piece customer engagements to develop best practices that scale - building a playbook that fosters both expansion and best-in-class retention
- Support consistent and consultative sales and client success processes
- Directly manage and resolve customer escalations
What you will need
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee"s role.
This role will receive a competitive salary benefits equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here .
A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
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