What are the responsibilities and job description for the Sr Sales Strategy & Operations Manager position at Rippling?
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About The Role
We are looking for a strategic, data-driven, and collaborative Senior Sales Strategy & Operations Manager to support our global Sales Development organization. This role sits at the intersection of strategy, analytics, and execution — helping to drive operational excellence, performance management, and strategic planning for one of the most critical growth engines in the business.
You will be a key business partner to Sales Development leadership and work cross-functionally with Marketing, Sales, RevOps, Finance, and Systems teams to ensure we are maximizing the impact of our SDR organization across the funnel. The ideal candidate thrives in a fast-paced, high-growth SaaS environment and is passionate about using data and structure to enable scale.
What You Will Do
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary benefits equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The pay range for this role is:
117,000 - 204,750 USD per year(US San Francisco Bay Area)
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About The Role
We are looking for a strategic, data-driven, and collaborative Senior Sales Strategy & Operations Manager to support our global Sales Development organization. This role sits at the intersection of strategy, analytics, and execution — helping to drive operational excellence, performance management, and strategic planning for one of the most critical growth engines in the business.
You will be a key business partner to Sales Development leadership and work cross-functionally with Marketing, Sales, RevOps, Finance, and Systems teams to ensure we are maximizing the impact of our SDR organization across the funnel. The ideal candidate thrives in a fast-paced, high-growth SaaS environment and is passionate about using data and structure to enable scale.
What You Will Do
- Partner with Sales Development leadership to define org structure, KPIs, headcount plans, and success metrics across regions and segments.
- Drive capacity planning, coverage modeling, and inbound/outbound resource allocation for SDRs.
- Develop and maintain performance dashboards, reporting frameworks, and operational cadences to monitor rep productivity and funnel conversion.
- Lead the annual and quarterly planning process for SDRs, including goal setting, incentive design input, territory alignment, and budget planning.
- Identify and scope strategic projects to improve lead conversion, pipeline generation, and outbound program effectiveness.
- Collaborate with Marketing and Sales teams to support alignment on MQL/SQL definitions, SLAs, and lead routing processes.
- Partner with Revenue Operations peers (e.g., Systems, Analytics, Territory Ops) to drive scalable process improvements and systems enhancements.
- Support change management efforts as we scale SDR programs across regions and segments.
- 6 years of experience in Sales Strategy, Revenue Operations, or GTM Operations roles in a B2B SaaS company, ideally with exposure to SDR/BDR orgs.
- Strong business acumen and experience translating strategic goals into executable operational plans.
- Proven track record of working cross-functionally to improve sales development productivity and pipeline performance.
- Strong analytical and modeling skills with fluency in Excel/Google Sheets and BI tools (e.g., Tableau, Looker).
- Working knowledge of Salesforce and relevant GTM tech stack (e.g., Outreach, LeanData, ZoomInfo, Gong).
- Excellent communication skills and executive presence — capable of influencing and partnering with senior leadership.
- Comfortable with ambiguity and fast-changing priorities in a high-growth environment.
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary benefits equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The pay range for this role is:
117,000 - 204,750 USD per year(US San Francisco Bay Area)
