Assistant Property Manager/ Admin Assistant

Company Vision

RISE Association Management Group of companies is the best-in-class provider of property services for Texas homeowners’ associations. Within our various brands and service offerings we offer a range of property services to condominium and townhome communities. We administer the business entities that are community associations specializing in condominium and townhome communities. We’re built specifically to solve the kinds of problems that face our condominium and townhomes association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management. Together, we will go far. Together, we RISE.

Our Core Values:

· Precision, Preparation, and Organization (PPO)

· Honor Commitments

· Ownership

· Curiosity

· Partnership

· Find a Way (or make one)

· Inspiring Attitude

· Stewardship

Job Description:

We’re looking to hire an eager, curious, and effective Part-time Assistant Property Manager / Admin Assistant to join our growing team.

As a Part-time Assistant Property Manager / Admin Assistant with RISE, you’ll enjoy helping our clients to provide management, direction, and leadership to ensure the effective execution of daily operations of a facility that consists of single-family units, event space, pool, tennis courts, and common elements managed and maintained by the community association. You’ll be responsible to deliver exceptional professional services with a focus on maintenance, client communication, event scheduling and oversight, and project management in order to provide excellent customer experiences.

Core Responsibilities include but are not limited to:

· Daily communication with the Association's Board of Directors and homeowners as needed.

· Board meeting support: updating the agenda and taking minutes.

· Weekly updates to the HOA binder to ensure the board can address opportunities.

· Receive homeowners at the reception desk. Assisting them with various needs.

· Assist homeowner with account questions.

· Daily property inspection walks.

· Work order Follow-up.

· L-10 Meeting Coordination and follow-up

· Administrative support for vendors coming on the property, notifying the guards.

· Monitor internal systems: short-term lease alerts, account status, and follow-up communication.

· Package reception and organization.

· Ongoing desire to learn and digest governing documents.

· Guide and coordinate events in the clubhouse event space.

· Assist the General Manager with various tasks within the front desk and club house reservations, amenity support, and general property needs.

· Practice and adhere to the Guiding Principles of the company and respond to all calls / emails within 24 hours of receipt.

· Provides administrative, operational, and managerial support to the General Manager.

· Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.

· Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.

· Event space reservations and support for set up/break down and supervision of event space during events.

Other duties as assigned.

Required Characteristics:
· Must share our core values.

· Must be willing and able to attend evening meetings with clients as necessary.

· Must be reliable and dependable.

· Must enjoy finding and proposing solutions to problems.

· Must thrive in a fast pace, deadline driven environment.

· Must be willing to self-learn in addition to on-the-job training.

· Must be comfortable with working on new and sometimes unfamiliar problems

· Must present a professional appearance

· Must be self-motivated, proactive, detail oriented and a team player.

Required Skills, Knowledge, and Experience:

· Strong customer service skills internal and external.

· Strong Excel knowledge; Knowledge of other Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.

· Minimum of one (1) year of property management experience. (hotel, residential)

· Professional communication skills (phone, interpersonal, written, verbal, etc.).

Education/Certification Requirements:

· High School Diploma or equivalent experience and/or bachelor’s degree from an accredited university preferred.

· Must have reliable transportation.

Additional Information:

· All your information will be kept confidential according to EEO guidelines.

· FLSA Status: Exempt

· Status: Full-Time

· Hours: Primarily Evenings Monday through Friday and Weekends as required by demand.

Work Location:

·Indoor, outdoors,

Physical Requirements:

· Ability to lift up to 20 lbs.

· Majority of work schedule will be spent seated with supervisory expectations during events.

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· While performing the duties of this job, the employee is regularly required to talk

and hear. This position is active and requires standing, walking, and sitting all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Typical Working Conditions:

· Works primarily indoors.

· May be required to work any time of the day, evening, or night during the week and/or weekend.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k) matching

Experience level:

• 2 years

Schedule:

• 8 hour shift

Experience:

• event space reservations: 1 year (Preferred)
• resident support: 1 year (Preferred)
• basic clerical support: 1 year (Preferred)
• communication via phone and email: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Houston, TX 77054: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20